AAA/SWITCH Info-Day 2011 Institute of Information Management, University of St. Gallen Chair of Prof. Dr. Andrea Back Project Mobile Uni-App (Phase 1) Project description, status and outlook Bern, 13.01.2011 Im Folienmaster müssen oben links die individuellen Daten eingegeben werden. Ein repräsentatives Foto ist o.k.

Project outlook and phase 2 Agenda Introduction Project description Goals and benefits Project status Project outlook and phase 2

Project management and details Contact details and project facts Prof. Dr. Andrea Back Project Leader Institute of Information Management 3 University of St. Gallen andrea.back@unisg.ch Thomas Sammer Deputy Project Leader Institute of Information Management 3 University of St. Gallen thomas.sammer@unisg.ch Bei weniger Mitgliedern wird das unterste Feld gelöscht und der Horizontale Balken auf 10,2 cm gekürzt. Project facts Start date: 1st of December, 2010 End date: 1st of June, 2011

Project outlook and phase 2 Agenda Introduction Project description Goals and benefits Project status Project outlook and phase 2

Project description Pilot study and motivation 1 Project description Pilot study* Student project Spring 2010 Survey of mobile apps for universities Analysis of demand Development of a first iOS prototype Key-findings: High demand for an university app Demand for administrative and supportive services Course information, lecture material, room booking, campus map. Less demand for interactive services like buddy finders, chats, aso. Motivation Increasing number of smart phone users Most administrative services are already available, but not for mobile dev. Obvious demand for mobile access Many individual solutions Many different devices  Need for action *SWITCH Journal October 2010, p. 43-44

Project outlook and phase 2 Agenda Introduction Project description Goals and benefits Project status Project outlook and phase 2

Goals and Benefits What we want to achive. 2 Goals and Benefits Goals Comprehensive technology assessment and demand analysis Concept development to provide supportive IT service on mobile dev. Useable on different mobile devices Useable with different back-end interfaces Customizable (front-end, functionality, back-end) and generic Development of a first prototype covering two or three use-cases Static content Dynamic content Field test to gain feedback and (im)prove the concept Benefits Development of a proved, standardized, and easy customizable concept. Deployable solution for different educational institutes Easy extension and adaption of use-cases, sustainable usage Target group: students and university staff

Project outlook and phase 2 Agenda Introduction Project description Goals and benefits Project status Project outlook and phase 2

Milestones Q4 2010 and Q1 2011 1st of December, project start: Done 1st of December, project start: Launch of a groupware solution, job offer for assistant. Q4 2010 Done Preparation for an Atizo idea contest: Idea contest for innovative application of mobile devices. Q4 2010 Done International state-of-practice report: Survey on the intern. state-of-practice concerning uni. apps. Q1 2011 Done AAA/SWITCH Info-Day 2011: Project presentation at the AAA/SWITCH Info-Day 2011. Q1 2011 In progress Analysis of demand: Survey on the demand for different uses cases for an uni app. Q1 2011 In progress Technology assessment: Assessment of different technologies for app implementation. Q1 2011 Open Scope of functionality and interface definition of the prototype: Workshop together with the IT department of the university. Q1 2011 Open eduhub days 2011 (March 23/24): Project presentation. Wenn man sich bei einem aktuellen Termin befindet kann dieser eingefärbt werden. Q1 2011 Open Recruitment for participants in the evaluation phase: Preparations for the evaluation of the prototype. Q1 2011 Open Roll-out of the prototype: Start of the testing phase respectively evaluation.

Project outlook and phase 2 Agenda Introduction Project description Goals and benefits Project status Project outlook and phase 2

Project Outlook What`s next. Oct. 2011 Pilot Study Phase 1: Concept and prototype development Phase 2: Implementation and product launch Cooperation partners Dev. a generic implementation instruction Extension of the functionality Dev. of first and second level support instructions Roll-out of the official release at Uni SG & Partner Phase 2 Major Goals: Find cooperation partners and establish a network Extend the functionality and quality of the app Establish support instructions Roll-out of the app

Open Discussion Feedback, suggestions, interest of cooperation. 1 What are you thinking about the project? 2 What is your opinion on phase 1/2? 3 Do you now about other related projects? 4 Are you interest in a cooperation? 5 Do you have suggestions for us?

Back-Up Slides State-of-Practice new

Back-Up Slides State-of-Practice new

Back-Up Slides State-of-Practice new Funktion Zielgruppe Student Dozent Mitarbeitende Inhalt dynamisch Inhalt statisch dynamisch statisch Karten X News Informationen Personenverzeichnis Kursinformationen Events Bibliothek Sport Fahrplan Mensa / Essen

Back-Up Slides Pilot Study (Marktanalyse)

2. State-of-practice & Potentialanalyse State-of –practice – Umfeldanalyse (1/2) Verglichen wurden 14 Apps von Universitäten aus den USA, Grossbritannien und der Schweiz Alle Apps können gratis heruntergeladen werden * Entwickelt von Terribly Clever Universität App ETH PocketETH PH Zürich University of Southhampton iSoton Thames Valley University iUni Universität Ulm pocketU Stanford University iStanford* Duke University iDuke* Universität App Colorado State University Pueblo CSU-Pueblo* Kean University Kean Mobile* Barry University iBarry University of Oklahoma OU2GO Rice University Rice Villanova University VU Mobile University of Texas Texas Quellen: Apple App Store

2. State-of-practice & Potentialanalyse State-of –practice – Umfeldanalyse (2/3) Alle Apps wurden auf ihre Features überprüft und das Ergebnis grafisch aufbereitet:

2. State-of-practice & Potentialanalyse State-of –practice – Umfeldanalyse (3/3) Beliebte Features Campus Map Directory Events Verbreitete Features News Video & Foto Stundenplan/Kalender Seltene Features Forum Nachrichten Informationen zu Transport Erst Ergebnis der Wettbewerbsforschung Gründe: Technische Machbarkeit Simple Einführung

Back-Up Slides Pilot Study (Bedürfnisklärung)

2. State-of-practice & Potentialanalyse Potentialanalyse - Vorgehensweise Schritte der Potentialanalyse: Umfeldanalyse auswerten Elektronischen Fragebogen erstellen Befragung potentieller Nutzer Befragung von Kommilitoninnen/-en und Mitarbeitern des IWI mit Hilfe eines konstruierten Fragenbogens Erhaltende Daten auswerten

2. State-of-practice & Potentialanalyse Potentialanalyse – Ergebnisse aus Nutzerbefragung (1/5) Analyse demographischer Daten: Quellen: Eigene Darstellung mit Daten aus Umfrage

2. State-of-practice & Potentialanalyse Potentialanalyse – Ergebnisse aus Nutzerbefragung (2/5) Analyse Zahlungsbereitschaft: Quellen: Eigene Darstellung mit Daten aus Umfrage

2. State-of-practice & Potentialanalyse Potentialanalyse – Ergebnisse aus Nutzerbefragung (3/5) Analyse der Antworten aller Befragten: Quellen: Eigene Darstellung mit Daten aus Umfrage

2. State-of-practice & Potentialanalyse Potentialanalyse – Ergebnisse aus Nutzerbefragung (4/5) Analyse der Antworten aller Nicht-Studenten: Quellen: Eigene Darstellung mit Daten aus Umfrage

2. State-of-practice & Potentialanalyse Potentialanalyse – Ergebnisse aus Nutzerbefragung (5/5) Analyse der beliebtesten Features: Quellen: Eigene Darstellung mit Daten aus Umfrage

2. State-of-practice & Potentialanalyse Potentialanalyse – Schlussfolgerung Beliebteste Features Raumbuchung Stundenplan Kursinformationen (u.U. inklusive Events) Neutrale Features Administration/Campus Map Location Based Services News und Blogs Tiefbewertete Features Forum/Profile Kursbewertung HSG Game