01 Installation / Support. © beas group 2011 / Page 2 This documentation and training is provided to you by beas group AG. The documents are neither approved.

Präsentation zum Thema: "01 Installation / Support. © beas group 2011 / Page 2 This documentation and training is provided to you by beas group AG. The documents are neither approved."—  Präsentation transkript:

1 01 Installation / Support

2 © beas group 2011 / Page 2 This documentation and training is provided to you by beas group AG. The documents are neither approved nor in any way acknowledged or endorsed by SAP. For SAP Business One, only the documentation and training officially released by SAP shall be binding upon SAP. SAP shall not be responsible for any content of this documentation and training and this documentation and training shall not be binding upon SAP in any way. The official current SAP Business One documentation and training for SAP Business One is available at http://service.sap.com/sbocustomer/documentation and http://service.sap.com/sbocustomer/training.http://service.sap.com/sbocustomer/documentation http://service.sap.com/sbocustomer/training

3 © beas group 2011 / Page 3 Voraussetzungen für diese Lerneinheit Was Sie sicher beherrschen sollten Grundlagen Installation Grundlagen im Umgang mit dem Internet

4 © beas group 2011 / Page 4 Lern-Ziele Nach Bearbeiten der Lektion können Sie: be.as installieren und lizensieren be.as Supportportal und das Forum benutzen

5 © beas group 2011 / Page 5 Agenda Installation / Support / Forum 1: Installation 2: Supportportal

6 © beas group 2011 / Page 6 beas Installation 1.Anmelden im Serviceportal 2.Serverinstaller herunterladen 3.Aktuelles Patch herunterladen Nähere Informationen zum Supportportal ab Seite 15

7 © beas group 2011 / Page 7 Installation - Server

8 © beas group 2011 / Page 8 Installation - Client

9 © beas group 2011 / Page 9 Installation – Be.as Addon einbinden

10 © beas group 2011 / Page 10 Installation – Be.as Addon einbinden

11 © beas group 2011 / Page 11 Installation – Lizensierung - Demo

12 © beas group 2011 / Page 12 Installation – Lizensierung - Lizenzanforderung

13 © beas group 2011 / Page 13 Installation – Lizensierung - Aktivierung

14 © beas group 2011 / Page 14 Installation – Lizensierung - Lizenzzuordnung

15 © beas group 2011 / Page 15 Agenda Installation / Support / Forum 1: Installation 2: Supportportal

16 © beas group 2011 / Page 16 Supportportal

17 © beas group 2011 / Page 17 Supportportal - Registrierung

18 © beas group 2011 / Page 18 Supportportal - Login

19 © beas group 2011 / Page 19 Supportportal - Übersicht

20 © beas group 2011 / Page 20 Supportportal – Ticket anlegen

21 © beas group 2011 / Page 21 Supportportal – Tickets verwalten

22 © beas group 2011 / Page 22 Supportportal – beas Blog Link zum Video über das beas Blog: http://www.youtube.com/watch?v=08dckGcqEQI http://www.youtube.com/watch?v=08dckGcqEQI

23 © beas group 2011 / Page 23 Supportportal – Download beas Download : 1. Serverinstaller 2. Patch ( SP1 oder 8.8)

24 © beas group 2011 / Page 24 Supportportal – Produktinformation

25 © beas group 2011 / Page 25 Forum

26 © beas group 2011 / Page 26 Forum – Neuen Beitrag anlegen

27 © beas group 2011 / Page 27 Zusammenfassung Jetzt können Sie: Be.as installieren und lizensieren Be.as Supportporal und das Forum benutzen

28 Vielen Dank für Ihre Mitarbeit!