23.04.2015 Seite 1 www.rsby.gov.in Rashtriya Swasthya Bima Yojana (RSBY) New Complaint and Grievance Redressal Web Page Dr. Nishant Jain.

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 Präsentation transkript:

Seite 1 Rashtriya Swasthya Bima Yojana (RSBY) New Complaint and Grievance Redressal Web Page Dr. Nishant Jain

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Seite 19 Page 19 Log in Access  Three Levels of Access  National Level  State Level  District Level  For all the levels Access will be with both Government and Insurance Companies  This will be available within existing log in of RSBY website

Seite 20 Page 20 Information Required  Complaints will automatically flow to the designated persons in each district and State  Every SNA will need to provide details of Nodal person for each district and at the State level  Every Insurance Company will need to provide details of Nodal person for each district, State and National level  This shall be sent in next 15 days

Seite 21 Page 21 Next Steps  After receiving this information it will be entered into the website and will be tested again  From May 1 st this web page will be made available to all the relevant stakeholders