R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler14.01.2008 6th Expert Meeting Business.

Slides:



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 Präsentation transkript:

R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler th Expert Meeting Business Process Management (BPM) Business Activity Monitoring (BAM) Complex Event Processing (CEP) Service Oriented Architecture (SOA) Event Driven Architecture (EDA) Modelling standards and quasi standards: BPDM/BPMN2.0 Q3/2008, UML, eEPC What does Q3/2008 mean for our hitherto existing and future BP models?

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler The long way of standards BPMN BPDM Source: Martin Bartonitz/Saperion Environment of business processes Environment of business processes

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler The metamodel Definition: Definition: A metamodel is a model which is able to describe, how other models are built. A metamodel is a model which is able to describe, how other models are built. BPDM (Business Process Definition Metamodel) is the definition of a metamodel in building business processes which is defined 2007 by the OMG. (Object Management Group, founded 1989) BPDM (Business Process Definition Metamodel) is the definition of a metamodel in building business processes which is defined 2007 by the OMG. (Object Management Group, founded 1989) Some specifications of BPDM correlate with BPMN, but in structure and data content BPDM is closer to the business process. Some specifications of BPDM correlate with BPMN, but in structure and data content BPDM is closer to the business process. BPDM does not want to cover any modeling language. (e.g. BPMN) BPDM does not want to cover any modeling language. (e.g. BPMN)

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler The metamodel Forecast for the future Forecast for the future It will take a long time before analysts can create models, which create an automatically executable code (or only with very small level of details). Focus of the standards to some individual. Developers of process design software will be necessary anymore to gain a high level of details.

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Value creation chain fdgdfgds

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler value creation chain Audi Definition value creation chain A value chain is a chain of activities. Products pass all activities of the chain in order and at each activity the product gains some value. The chain of activities gives the products more added value than the sum of added values of all activities.

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler approval process for IT-projects (business unit FP) value creation chain Audi

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler value creation chain Audi and confirmation Process planning and confirmation Project leader IT Forum, PIO, Project Council, IT Services CIO FP- Controlling UEK Member (7th Circle) record the project proposal check the proposal prepare the decision confirm the proposal confirm financial aspects of the project Status 1 TK 50T or EL 10T Yes information to CIO via I/FP-13 confirm the external service for the project No TK<100T EL*< 10T Status 2Status 3Status 4Status 6Status 5 execute project TK 100T EL<10T TK<100T EL 10T priorise proposal

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler complete the details of the project proposal insert the reference number complete the project's characteristics complete the financial planning Status 2 propose idea Complete the details of the project proposal Status 1 idea value creation chain Audi

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Value chain Audi and confirmation Process planning and confirmation Project leader IT Forum, PIO, Project Council, IT Services CIO FP- Controlling UEK Member (7th Circle) record the project proposal check the proposal prepare the decision confirm the proposal confirm financial aspects of the project Status 1 TK 50T or EL 10T Yes information to CIO via I/FP-13 confirm the external service for the project No TK<100T EL*< 10T Status 2Status 3Status 4Status 6Status 5 execute project TK 100T EL<10T TK<100T EL 10T priorise proposal

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Project confirmation quality check of the project data by FP-Controlling EL yes no confirmation by UEK (seven circle member) Project confirmed yes confirmation by FP-Controlling Status 7 Project not confirmed no Status 6 Project confirmed Status 5 Project-Budget confirmed Value chain Audi

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Value chain Audi and confirmation Process planning and confirmation Project leader IT Forum, PIO, Project Council, IT Services CIO FP- Controlling UEK Member (7th Circle) record the project proposal check the proposal prepare the decision confirm the proposal confirm financial aspects of the project Status 1 TK 50T or EL 10T Yes information to CIO via I/FP-13 confirm the external service for the project No TK<100T EL*< 10T Status 2Status 3Status 4Status 6Status 5 execute project TK 100T EL<10T TK<100T EL 10T priorise proposal

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Value creation chain -

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Überschrift Distribution Administration Acquisition ConsultingSales Conclusion Processes Contract Management Service Processes … Regarded process: Custody Account Opening allocated here Value Creation Chain of

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Überschrift Business Processes are more likely a NETWORK than a staight-lined path ! Administration Conclusion Processes Contract Management Service Processes A general modeling detection: A general modeling detection:

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Überschrift Value Creation Chain Conclusion Process Contract Management 1 Service Process 1 Service Process 2 … Contract Management 2 Conclusion Process Process Networks Tools use different methods to face this circumstance, e.g. jPASS! created a completely new point of view different from EPC. Tools use different methods to face this circumstance, e.g. jPASS! created a completely new point of view different from EPC.

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler ARIS toolset - EPC

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler ARIS Toolset – EPC EPC – Event-driven Process Chain ARIS Toolset is a proven Windows-based tool for designing business processes. ARIS Toolset is a proven Windows-based tool for designing business processes. It is used by many companies. It is used by many companies. EPC diagrams use symbols of several kinds to show the control flow structure of a business process. EPC diagrams use symbols of several kinds to show the control flow structure of a business process. An EPC is an ordered graph of events and functions. An EPC is an ordered graph of events and functions. EPC provides various connectors that allow alternative and parallel execution of processes. EPC provides various connectors that allow alternative and parallel execution of processes. A major strength of EPC is its simplicity and its easy-to- understand notation. A major strength of EPC is its simplicity and its easy-to- understand notation. This makes EPC a widely acceptable technique to denote business processes. This makes EPC a widely acceptable technique to denote business processes.

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler NotationExampleNotationExample Customer order received Start production Check customer order information Order confirmation Customer Support Center Sales assistant CRM Event Function Application System Process Interface Document Position ARIS Toolset – EPC Organizational- Unit EPC - Notation EPC - Notation

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler ARIS Toolset – EPC AND - Connector OR - Connector XOR - Connector EPC - Notation EPC - Notation

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler objectIF - BPMN

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler objectIF - BPMN Start EventEnd EventTasks Subprocess Basic elements Basic elements

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler objectIF - BPMN Gateways Gateways

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler objectIF - BPMN Intermediate Events (1/2) Intermediate Events (1/2)

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler objectIF - BPMN Intermediate Events (2/2) Intermediate Events (2/2)

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler jPASS! – subject oriented BPM

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler jPASS! – Newcomer in BPM Consideration of people and systems as subjects. jPASS! describes processes in view of the participant. We focus on a workplace oriented perception. Every collaborator can see directly its duties and responsibilities as well as the flow of communication of its colleagues. First tool for subject oriented BPM

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Process overview The process (subject layer) The internal behaviour of a subject Organisation in 3 layers

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Subjects and messages Messages Subjects can exchange messages. A message is a delivered transition, which connects two subjects. Sender – receiver relationship Types of messages Messages and subjects

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Types of conditions Conditions are like activities in BPMN. A Task is an atomic activity that is included within a process. A task is used when the work in the process is not broken down to a finer level of process model detail. (IBM, BPMN-Tutorial) In principal exist these three types of conditions. Process flow: conditions

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Process flow: transitions Types of transitions Conditions are connected by transitions. The function returns the result fill out VR done. The information vacation request was transmitted to the subject manager. The answer was received from the subject manager.

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler IBM WebSphere Business Modeler

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler IBM WebSphere Business Modeler Screenshot IBM WebSphere Business Modeler

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler IBM WebSphere Business Modeler Overview WS Business Modeler Overview WS Business Modeler Process-, resource-, timeline-, location-modeling. Simulation and business process analysis. Simulates the dynamic behavior of a process to analyze workloads and bottlenecks. Consideration of people and systems as resources. Eclipse-based: user-interface, workbench, debugging… Currently a bit EPC / BPMN mixed. (we guess: until BPMN2.0 will be released)

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler IBM WebSphere Business Modeler Process example Process example

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler IBM WebSphere Business Modeler Process start – Process stop Task Subprocess Annotation While loop (Also Do-While/For-Loop) Subject description (1) Subject description (1)

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler IBM WebSphere Business Modeler ForkJoinMerge (Exclusive decisions) Simple decisionMultiple-Choice decision Subject description (2) Subject description (2)

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Evaluation

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Not really a scientific evaluation, but our first impression, obviously was depending on: -some students already EPC-experienced like ARIS - some are more hardcore computer scientists like objectiF - some are neither nor, rather Business Administration like JPass Evaluation

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Evaluation useability, intuitive understandability XXXX complexity of notation XXXX presentability of the given processes XXXX ARISjPASS!objectIF IBM Websphere Modeller Example of a tools evaluation by our team Example of a tools evaluation by our team

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler The future of EPC/eEPC Official statement from IDS-Scheer for this event regarding the future of ARIS Von: Roediger, Uwe Gesendet: Mittwoch, 5. Dezember :06 An: Betreff: AW: ARIS/eEPK beim Expertentreffen (…) bat mich, die Teile zu BPMN und Oracle kurz zu beantworten. Wir stecken momentan einigen Aufwand in die Verbesserung unserer BPMN Modellierung. Schon als Service-Release für die aktuelle 7.02 gibt es einige Neuerungen, hauptsächlich was die Abdeckung des Standards betrifft und die Unterstützung, möglichst konsistent zu modellieren. Im nächsten Main-Release (der Version 7.1) geht es noch einmal einen großen Schritt voran, vor allem was das Handling von Pools, Lanes und Subprozessen betrifft. Auch bei dem nächsten Release werden wir weiter an Verbesserungen arbeiten. Was das Spannungsfeld EPK und BPMN betrifft, sind wir gerade an der strategischen Planung. Unsere eigene Positionierung geht dabei eher in die Richtung, die EPK möglichst nur zur rein fachlichen Prozeßmodellierung zu verwenden, sobald es um die Implementierung/Automatisierung von Prozessen geht, sollte BPMN die zentrale Notation werden. Im Plan ist daher auch eine EPK - BPMN Transformation. Auf diesem technischen Prozeßlayer würden dann verschiedene Exportformate wie BPEL, XPDL, UML etc. erzeugt. Allerdings müssen wir auch berücksichtigen, daß es zunehmend Kunden gibt, die von Anfang an nur mit BPMN arbeiten möchten. Auch wenn wir diesen Ansatz nicht präferieren, da BPMN zur Beschreibung fachlicher Prozesse wesentlich schlechter geeignet ist als die EPK, werden wir dafür sorgen, daß auch diese Arbeitsweise mit ARIS umgesetzt werden kann. Die Oracle BPA Suite (OEM von ARIS in der Oracle SOA Suite) wird planmäßig weiterentwickelt. Nach dem ersten Mainrelease Ende August diesen Jahres wird es ein Zwischenrelease im Februar geben. Hauptpunkte sind hier die verbesserten BPMN Fähigkeiten sowie eine Simulation, die auf BPMN Modellen läuft. Das nächste Mainrelease der BPA Suite ist für Ende 2008 geplant. (…)

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler professional modeling EPC/eEPC transformation BPMN export BPEL XPDL UML BPMN BPEL XPDL UML modeling export The future of EPC/eEPC The recommended way of IDS Scheer The alternative way

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler The future of EPC/eEPC Most important changes Most important changes EPC/eEPC will lose importance. For automation/implementation BPMN will be the central notation. ARIS will have a transformation from EPC/eEPC to BPMN. It will be possible to export BPMN-models in ARIS to BPEL- code. BPMN-models can be created directly in ARIS.

th Expert Meeting R. Zankl – Ch. Oelschlegel – M. Schüler – M. Karg – H. Obermayer R. Gottanka – F. Rösch – P. Keidler – A. Spangler Thank you for your attention. Vielen Dank für Ihre Aufmerksamkeit.