January 2014 Message manager add-on for SAP SMS 365, enterprise service Automator

©2014 SAP AG or an SAP affiliate company. All rights reserved.2 Automator Workflow Automator Processor SubscriberList File XML Config File Internet Message manager Database Campaigns Subscriber List FTP Folder

©2014 SAP AG or an SAP affiliate company. All rights reserved.3 Automator steps Open FTP Client and connect to message manager FTP Server Login with the FTP account provided by SAP Upload XML Configuration File to your FTP folder Upload Subscriber List Data File to your FTP folder Check the log file in the folder to verify your automator job status

©2014 SAP AG or an SAP affiliate company. All rights reserved.4 Create SubscriberList File Header used to identify the data columns First column in the header must be “MSISDN” A Subscriber List file CANNOT contain more than 10 columns. Column Name should be an alphabetic string with no more than 100 characters Contents is the column data Second Column’s data should not exceed 800 characters Subsequent Columns’ data should not exceed 320 characters Please avoid the “;” because it is used as separator Subscriber List file must be a.txt file MSISDN;Name;DOB;Balance ;Peter;01 Jan 1977; ;Jack;11 May 1980; ;Mick;04 Oct 1965;1500

©2014 SAP AG or an SAP affiliate company. All rights reserved.5 XML Configuration File Overview UserInfo contains the automator user’s account and contact information SubscriberListInfo contains details for the Subscriber list file to be uploaded Tasks defines list of Automator Task configurations to execute

©2014 SAP AG or an SAP affiliate company. All rights reserved.6 Configure UserInfo Section LoginID is the account that automator user uses to login to message manager system The message manager account associated with the LoginID must be valid and active The associated message manager account should have the privilege to create Tasks The associated message manager account should be linked to valid hub accounts The is used for error feedback This is only used when error occur before user account / LoginID could be verified User message manager account’s will be used once the LoginID has been verified successfully. is optional Logs will write to user’s upload folder regardless of settings

©2014 SAP AG or an SAP affiliate company. All rights reserved.7 Configure SubscriberListInfo Section FileName is the name of Subscriber List Data File FileName is mandatory FileName is the name of the file being uploaded. ListName is the SubscriberList’s Name to be created in AppMgr ListName is mandatory ListName should not exceed 100 characters ListName must be unique in AppMgr for the user account Encoding describer the data encoding in the file Only UTF8 or UCS2 encoding is supported UTF8 for normal ASCII characters UCS2 for Unicode characters such as Asian Languages Encoding will be set to UTF8 if omitted AllowDuplicateMSISDN defines whether same MSISDNs could occur more than once AllowDuplicateMSISDN’s value could be either true or false AllowDuplicateMSISDN will be set to false if omitted

©2014 SAP AG or an SAP affiliate company. All rights reserved.8 Configure Tasks Section - Basic Tasks contains a list of automator task to be executed Only one automator task is supported Only Broadcast (list-based) task is supported

©2014 SAP AG or an SAP affiliate company. All rights reserved.9 Configure Automator Task TaskName is the name of the Task to be created TaskName is mandatory TaskName should not exceed 100 characters TimeZone defines the time zone apply to the task TimeZone is mandatory Please check the System Time Zone List for value ListID is reserved feature, you may ommit this tag or leave the value to be “0” Filter specify the filter conditions applied to the SubscriberList MessageContent specify the message to send Schedule specify the timing to send MailNotification specify the notification needed during different stages of your task

©2014 SAP AG or an SAP affiliate company. All rights reserved.10 Configure Automator Task – Filter Filter is optional Only one filter condition is supported in current version ColumnName are those define in SubscriberList File header Operator defines the search methods, Only following text search methods are available Matches : E.g. “John Lewis Hanson” matches “John Lewis Hanson” Contains : E.g. “John Lewis Hanson” contains “Lewis” StartWith : E.g. “John Lewis Hanson” starts with “John” EndWith : E.g. “John Lewis Hanson” ends with “Hanson” Value defines the string to be searched

©2014 SAP AG or an SAP affiliate company. All rights reserved.11 Configure Automator Task – MessageContent TPOA defines the sender’s TPOA value for the message Message defines the text body to send Use [P]ColumnName[/P] format to insert the parameters Avoid use “ ” in message because they may mistranslate as xml tags Encoding defines the text body’s encoding Encoding could be either UTF8 or UCS2 Message should not exceed 1377 characters for UTF8 encoding Message should not exceed 603 characters for UCS2 encoding

©2014 SAP AG or an SAP affiliate company. All rights reserved.12 Configure Automator Task – Schedule SafeSendingPeriodID defines the Safe Sending Period apply to the schedule Ommit the tag or leave the value to “0” if not used Check AppMgr for the SafeSendingPeriodID StartTime is the broadcast Starting Time StartTime must be at least 15 minutes later than current time or use SendNow option The StartTime is base on the TimeZone specified for the task The StartTime must follow the same format as shown

©2014 SAP AG or an SAP affiliate company. All rights reserved.13 Configure Automator Task - MailNotification MailNotification section is optional NotifyWhenTaskConfirm send when task is created successfully NotifyWhenTaskStart send when broadcasting starts NotifyWhenTaskEnd send when task completed All values could be either true or false and default to false if ommited

©2014 SAP AG or an SAP affiliate company. All rights reserved. Thank you Contact information: F name MI. L name Title Address Phone number

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