Standortübergreifendes IT-Projektmanagement Sabine Salowsky Jens-Christian Jessen TRW Automotive 18-März-2004

AGENDA Item Topic Lead Duration 1 A Profile of TRW Automotive JCJ 10 Min 2 Standortübergreifendes IT-Projektmanagement SaS 20 Min 3 Q&A

A Profile of TRW Automotive

TRW Automotive 61,000 Employees worldwide 22,500 32,200 2,600 3,800

185 facilities in 23 countries TRW Automotive 185 facilities in 23 countries Austria (1) Czech Republic (7) France (9) Germany (19) Italy (9) Poland (5) Portugal (1) Spain (14) Sweden (1) UK (18) Canada (5) U.S. (48) Mexico (9) China (7) South Korea (4) Japan (6) Turkey (1) India (4) Malaysia (4) Singapore (1) Thailand (3) Brazil (8) South Africa (1)

TRW Automotive - Advanced Technologies Active Safety Steering World’s leading developer & supplier of electric steering systems leading to Steer By Wire technologies Braking Leading developer & supplier of ABS, VSC, TC - developing advanced electronic brake systems leading to Brake By Wire Suspension Leading developer of Active Roll Control/Active Body Control systems leading to enhanced vehicle control/ride comfort Electronics Leading developer of Radar Systems, Advanced Sensor Technologies, etc. - key enablers for future systems Systems Integration Bringing together all key vehicle systems into an integrated vehicle control network

TRW Automotive - Key Products Steering & Suspension Systems Light Vehicle Steering and Suspension Systems and Components Power and Manual Rack and Pinion Steering Gears Control Arms, Suspension Ball Joints, Conventional Linkages Electrically Assisted Steering (EAS) Systems EPHS (Electrically Powered Hydraulic Steering) Rack Drive EPS (Electrically Powered Steering) Column Drive EPS Pinion Drive EPS

TRW Automotive - Key Products Braking Systems Vehicle Dynamic Control Systems Two-wheel and four-wheel anti-lock braking systems (ABS) ABS sensors and proportioning valves Traction control systems Vehicle stability management systems Electro-hydraulic braking systems Electronic brake management systems Adaptive cruise control systems. Foundation Brake Systems Disc brake assemblies and components, including calipers, rotors, and knuckles Drum brake assemblies and components, including drum brakes, hubs and drums Brake proportioning valves Wheel cylinders Brake Actuation Systems Mechanically actuated boosters and master cylinders Electronically actuated boosters and master cylinders including the patented Electrically Controlled Actuation (ECA) and the ECA system with Brake Assist

TRW Automotive - Advanced Technologies Passive Safety Restraint Systems Collision avoidance restraint Seat Belts World leader in supply and development 4 point restraint system Advanced reversible electric retractor Non pyrotechnic pretensioner Inflatable Restraints Multi-stage and variable output inflators Value driven airbag modules Out of position optimized protection Pedestrian protection Safety Electronics Safe-by-wire Bus architecture Vision systems - classify occupants and their position Tire monitoring - monitor tire conditions

TRW Automotive - Key Products Seat Belt Systems Retractor & buckle assemblies Pyrotechnic retractor and buckle assemblies Pretensioners Energy management devices Height adjusters Seat integrated restraints

TRW Automotive - Key Products Inflatable Restraint Systems The complete air bag system for driver, passenger, side- impact, and rollover applications in cars and trucks Gas generant, inflator, bag and module assembly Math modeling, crash testing and analysis

TRW Automotive - Key Products Steering Wheel Systems Integrated steering wheel systems and air bag covers A full range of steering wheels, from base wheels to top-of-the- line, that incorporate leather, wood, multifunctional switches and integral air bag modules

TRW Automotive - Key Products Other Product Lines Body Control Systems Security Electronics Engineered Fasteners and Components Engine Components

TRW Automotive Worldwide Sales 2002 TRW Automotive Worldwide Sales - $10.6 Billion Chassis Systems (Steering + Braking) $6.1 B Other Automotive $1.4 B Occupant Safety Systems $3.1 B

TRW Automotive Worldwide Sales 2002 Sales by Customer - $10.6 Billion Ford 20% Other 24% Toyota 5% DaimlerChrysler 18% Renault-Nissan 6% Volkswagen 13% General Motors 14%

TRW Automotive Organization Executive Staff President & Chief Executive Officer TRW Automotive Legal Vice President & General Counsel Sales & Business Development Vice President Operations Executive Vice President & Chief Operating Officer Finance Vice President & Chief Financial Officer Human Resources Vice President

TRW Automotive Organization Operations Executive Vice President & Chief Operating Officer Steering North America Vice President & General Manager Steering Europe Vice President Braking & Suspension North America Vice President Braking & Suspension Europe Vice President Occupant Safety Systems North America Vice President Occupant Safety Systems Europe Vice President Body Controls North America Vice President & General Manager Body Controls Europe Vice President & General Manager Engine Components Vice President & General Manager Engineered Fasteners and Components Vice President & General Manager Asia Pacific Vice President South America President Purchasing Vice President Quality Vice President Operation Strategy & Change Management Director Health, Safety & Environmental Vice President Information Systems VP & CIO Six Sigma Vice President Engineering, Braking Vice President Engineering, Steering & Suspension Vice President Engineering, Occupant Safety Systems Vice President Value Management Technical Director

TRW Automotive Organization Information Systems Vice President & CIO Director IS Europe Director IS North America Director Asia/Pacific Director IS Best Practices Director Global Engineering Systems Director Global Infrastructure Director Engine Components Senior Manager Corporate App’s Director Strategic Projects Business Manager Manager South America Director HRIS 22.10

IS Engineering Systems TRW Automotive IS Engineering Systems Role and Responsibilities Internal Customer: Product Engineering, R&D, Simulation Scope: CAD, CAD Model Management, CAD Data Exchange, CAE, Product Data Management, Engineering Applications, Operating Systems, Hardware Europe UK North America Asia/Pacific Steering Braking Occupant Safety Body Control Fasteners Engine Components N/A 22.10

IS Engineering Systems TRW Automotive IS Engineering Systems Engineering Headcount Europe/UK North America Asia/Pacific Steering Braking Occupant Safety Body Control Fasteners Engine Components 2.010 1446 22.10

IS Engineering Systems TRW Automotive IS Engineering Systems Environment CAD CAD MM PDM HW/OS CATIA VPM WorkManager HP/HP-UX Pro/ENGINEER CADIM Windchill IBM/AIX UNIGRAPHICS Pro/INTRALINK PC/Windows Europe/UK North America Asia/Pacific Steering Braking Occupant Safety Body Control 22.10

IS Engineering Systems TRW Automotive IS Engineering Systems Current Projects: WorkManager: Deployment, Workflow, Development Windchill: Rollout Europe Catia V5: VPM Integration, CADIM Integration, Infrastructure Pro/ENGINEER: Upgrade to Pro/INTRALINK 3.3, Upgrade to Wildfire Hardware: Server Upgrades, Workstation Replacement Licensing: Negotiations with EDS, Altair, MSC 22.10

Standortübergreifendes IT-Projektmanagement

AGENDA Item Topic Lead Duration 1 P&PM was ist das? SaS 2 Min 2 Motivation zur Einführung von P&PM 5 Min 3 Status und Methode 8 Min 4 Unterstützung und Hindernisse 5 Nächste Schritte 3 Min 6 Literatur / Links

P&PM was ist das? P&PM Program and Project Management Project zeitlich begrenztes Vorhaben zur Schaffung eines einmaligen Produktes oder einer Dienstleistung Program Gruppe verwandter Projekte, die auf koordinierte Art und Weise gesteuert werden + Element fortlaufender Tätigkeiten Management Wissen, Fähigkeit, Werkzeuge und Verfahren, um die Anforderungen des Projekts zu erfüllen Project Life Cycle Zusammenfassung aller Projektphasen Project Phase Zusammenfassung von logisch verknüpften Projektvorgängen, die einen Liefergegenstand fertigstellen

Engineering Systems Project ES Project = Project (based on PMI) + ES project criteria (at least one has to be fulfilled) Customer requirement Cross location impact Cross location ES resources required Cross functional resources required Estimated effort temporary unique > 5MD

Motivation zur Einführung von P&PM Verkürzung von Produktentwicklungszeiten Verkürzung von Produktlebenszyklen Zunahme des Komplexitätsgrades Intensiverer Wettbewerb (Globalisierung) Ressourcenverknappung

Nach einer Studie der Gartner Group werden: (Quelle: http://www 28 Prozent aller Projekte abgebrochen 46 Prozent der Projekte sprengen den Zeit- und Kostenrahmen Nur 26 Prozent werden planmäßig abgeschlossen

Warum scheitern Projekte? keine klare Definition der Projekt Inhalte und Ziele eine nicht auf das Projekt abgestimmte Organisation Unberücksichtigte Risiken Mangel an Teamgeist und Identifikation mit dem Projekt Unrealistische Zeit- und Kostenangaben Verzögerte Entscheidungen Zu späte Information und Änderung der Pläne Mangelnde Dokumentation Zu enge Befugnisse des Projektmanagers.

TRW Automotive- Engineering Systems C UK G G G G ASIA USA USA Koordination von lokalen Anforderungen und Umwandlung in globale Projekte zur Unterstützung der Strategie

Gründungsschritte der ES P&PM Initiative 2003 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 16 Oct 2004 Training ES staff 20 Oct 2004 3. Workshop 3 Dez. 2004 Assessment Proj.Auftrag + Org Templates Development + Projekt Struktur in Forums Einführung in ES 5. März 2003 1. Workshop 31 Jul 2003 2. Workshop Hauptphasen des Projektlebenszyklus Konzentration auf 3 Knowledge Areas Scope Management Human Resource Management Communication Management Prozesse für Request Initiation Prozesse für Planning Execution Completion Year end 2004 72 62 23 8

The Project Management Knowledge Areas 1. Project Integration Management 2. Project Scope Management 3. Project Time Management 4. Project Cost Management 5. Project Quality Management 6. Project Human Resource Management 7. Project Communications Management 8. Project Risk Management 9. Project Procurement Management

ES high level “Project Phase Model” Decision Gate Project Initiation Project Planning Project Execution Project Completion Request DG DG DG Improvement/ Requirements/ Needs Business Case Scope Includes/ Excludes Project Charter , Project Org Work Breakdown Structure Logic Diagram Ressource Plan, Cost Plan Project Plan Execute Work Packages Project Tracing/ Controlling by Deviation Acceptance Report Updated Project Planning Formal closing Frozen Project Documentation Project Re Calculation (CIS entry) Announcement and Celebration

Engineering Systems Standard Vorlagen Project List Project Charter Project Organization Project Presentation Project Staffing Plan Open Issues List Project Status Report Meeting Minutes Communications Matrix Project Definitions

Project Organization

Aktueller Status Status Amount Request Requested 35 Rejected Approved Approved 26 Project Running 15 Canceled 1 Completed 4

Was ist neu? Anforderung schriftlich stellen Anforderungen werden durch globales Management Team bewertet Projekt Ziel klar definieren (Project Charter) Projektorganisation aufbauen und unterstützen Projektstatus kontrollieren und kommunizieren Projektphasen signieren

Unterstützung (Meinungen der Endanwender) Zentraler Zugriff auf Projektinformationen Genehmigungsverfahren von Anforderungen durch ES Management Team verhindert doppelte Projekte und ermöglicht hilfreiche Zusatzinformationen Projektliste ermöglicht einen Gesamtüberblick Projekt Charter unterstützt Übereinstimmung bzgl. Projekt Inhalt und Ziele Project Org Chart unterstützt Verständnis für Rollen und Verantwortlichkeiten Meeting Minutes sind sehr sinnvoll (nicht nur für Projektmeetings) P&PM Initiative bringt Klarheit und Struktur in die Projekte

Hindernisse (Meinungen der Endanwender) Zu viel Papierarbeit Woher die extra Zeit nehmen? Die nächsten Schritte sind nicht immer klar Die Projektphasen sind nicht komplett verstanden Die Zustimmung der Fachbereiche für Projektorganisation und Decision Gates ist schwer zu bekommen Einschränkungen durch Hilfstool als Zwischenlösung Download / upload from documents Access from others Manually check of data consistency

Project Timeline 2004 Milestones, major objectives Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Ongoing coaching for ES project managers data cleanup Educate Engineering 22 Jan 2004 4. Workshop 22 Apr 2004 5. Workshop 22 Jul 2004 6. Workshop 21 Oct 2004 7. Workshop Lessons Learned Expectations for 2004 standardized mandatory templates phase end checklist process for forum access for „others“ ROI calculation process improve process doc. improve training doc. consolidate mand. doc clarify roles & responsibilities tools & templates planning phase 12 Aug 2004 ES all hands meeting update training for ES Year end 2004 Year end 2004 clarify project lifecycle 72 62 23 8

Project Timeline 2005 Milestones, major objectives Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Ongoing coaching for ES project managers expand initiative into whole IS Organization Ressource Management PPM software selection and introduction Jan 2004 8. Workshop 22 Apr 2004 5. Workshop 22 Jul 2004 6. Workshop 21 Oct 2004 7. Workshop define requirements for PPM software Year end 2004 72 62 23 8

Vorgehensweise zur Einführung von PPM Voraussetzung: Unterstützung durch das Top Management Wille zur Veränderung Vorgehensweise: Regelmässige Workshops zur Ausarbeitung der Methodik Schrittweise Einführung und Verbesserung der Methodik Miteinbeziehen der Endnutzer Methodik vereinfachen -> erhöht die Akzeptanz Möglichst lineare Abläufe Keine Flußdiagramme sondern Checklisten Vorleben durch das Management Training + Coaching Kommunikation Zwischenlösungen zur Unterstützung der Methodik Projekt Management Software auswählen und einführen Geduld !

Literatur PMBOK Guide Ausgabe 2000 (neuere Ausgabe bereits erhältlich) „A Guide to the Project Management Body of Knowledge“ Herausgeber: Project Management Institute, Inc. ISBN: 1-930699-21-2 (Offizielle deutsche Taschenbuchausgabe) ISBN: 1-880410-23-0 (Englische Taschenbuchausgabe) ISBN: 1-880410-22-2 (Englische gebundene Ausgabe) ISBN: 1-880410-25-7 (Englische CD-ROM) „Projektmanagement – Das Wissen für eine erfolgreiche Karriere“ Autor: Bruno Jenny 2003, vdf Hochschulverlag AG an der ETH Zürich ISBN: 3 7281 2852 x

Links PMI (Project Management Institute) Homepage http://www.pmi.org/info/default.asp GPM (Deutsche Gesellschaft für Projektmanagement e.V.) http://www.gpm-ipma.de/ „Projekt Magazin – Das Fachmagazin im Internet für erfolgreiches Projektmanagement“ http://www.projektmagazin.de/ IHK-Online Akademie Kurzbeschreibung Online-Workshop Projekt-Management http://www.ihk-koblenz-biz.de/infoskript/infoskript/info.html

Q&A