Informations-Forum: SAP Interoperabilität Unternehmenskritische SAP Systeme auf der Microsoft IT Infrastruktur Ralf Merkens / Martin Sudbrock Microsoft SAP Competence Center Microsoft Deutschland GmbH mssapcc@microsoft.com

Agenda Themen die unsere Kunden bewegen Marktdaten Skalierbarbeit, Verfügbarkeit, Sicherheit SQL Server, die strategische Datenbank für SAP Administration und Systems Management Total Cost of Ownership Entwicklungen / Aktuelle Trends Dual-Core Processing Adaptive Computing Wie führe ich ein Migrationsprojekts durch? Zusammenfassung

Skalierbarkeit

Skalierungsentwicklung Windows Plattform

Intel Hardwareentwicklungen 64-Bit Computing Memory in TB 1-64 CPU’s 32-Bit Computing Memory in GB Multiple CPU 16-Bit Computing Memory in MB Single CPU 8-Bit Computing Memory in KB Single CPU Conversation: We have discussed the core products for each wave and some of the technologies which we are delivering to help you solve your business problems. While we have covered a lot of ground it is important to understand that this is just the tip of the iceberg. This slide includes some of the products being delivered with each wave. Not all products would fit on this slide but it will give you an understanding of the investment we are making in helping to solve your business problems. PC Mid 80s Applications Late 80s-Mid 90s Internet Mid 90s Web Apps Mid 00s - . . .

Mehr CPU / Mehr Speicher !!! Skalierungsansätze Hardware Scale Hardware approach Expensive hardware Cost increases w/ scale Single point of failure Server reliability Program one system Manage one system Software Scale Software approach High volume hardware Cost linear w/ scale No single point of failure Application availability Program multiple systems Manage multiple systems Hardware Scale Mehr CPU / Mehr Speicher !!! Software Scale durch Server Cluster + + …

Windows Server: Entwicklungslinien Target: Datacenters 32-bit, Support for up to 32-way SMP & 64 GB RAM 64-bit, Support for up to 64-way SMP & 512 GB RAM 8-node clustering, Hyper-Threading, NUMA, Windows System Resource Manager Datacenter Edition Enterprise Edition Web Edition Standard Edition Target: Medium to large organizations 32-bit, Support for up to 8-way SMP & 32 GB RAM 64-bit, Support for up to 8-way SMP & 64 GB RAM 8-node clustering, Hyper-Threading, NUMA, Windows System Resource Manager Target: Small or departmental environments, enabling basic file & print and collaboration Support for up to 4-way SMP & 4 GB RAM Hyper-Threading Target: Built for Web serving and hosting, providing a platform for rapidly developing and deploying Web services and applications. Support for up to 2-way SMP & 2 GB RAM Hyper-Threading Windows NT Windows 2000 Windows Server Family Note: Web Edition available through OEM, NSP channels

Windows Server 2003 Verbesserungen seit Windows NT Server 4.0 Funktion Windows NT 4.0 Windows 2000 Server Windows Server 2003 Workload Management * * * Virtualization (Virtual Server)   Hardware Partitioning Load Balancing and Failover Server Clustering  Web application process isolation Side-by-side DLLs Point in time copies (Shadow Copy) Storage Area Network support * Included in Windows Server 2003 Enterprise and Datacenter Editions only ** Third party product from Aurema

WSRM SAP Beispiel 6 CPU R/3 10 CPU BW

Preis / Leistungsentwicklung Intel/AMD Conversation: TPCC provides a great evidence of the result of our strong partner ecosystem. Over the past 7 years the scalability of Windows has increased 201 times while the cost per transaction has dropped to 1/17th the price. While a customer may not require this level of scalability they can be assured that Windows based solutions may be deployed at the lowest cost at all levels of scalability. Gehört bzw. ist in dem DB Vortrag!!! Die Slide lass ich drin, um zum Abschluss des Thema noch einmal die Historie zu bemühen

Beispiel: SAP 3-Tier Implementierung Beispiel einer gemischten 32-bit / 64-bit Windows basierten SAP 3-Tier Implementierung Tape Backup SAP R/3 cluster Storage Cabinet SAP DB Instance SQL Server Network Load Balanced Blade Server SAP Application Server on Windows 2003 SAPGui Clients 64-bit Environment 32-bit Environment

SCM / APO - LiveCache In-Memory-Database (IMDB) Kunden können zwischen 32-bit und 64-bit OS wählen Szenarien bei denen die 64-Bit Microsoft Plattform geprüft werden sollte (Beispiele) SAP Unicode Implementierungen - z.B. 4.7 / Erweiterungen in den Osteuropäischen/ Asiatischen Raum Business Warehouse (SAP Buisiness Intelligence Platform) - 64-Bit eventuell notwendig für 16-Way Table Joins, >500Gb Data SCM / APO - LiveCache In-Memory-Database (IMDB) Große Anzahl von SAP Benutzern - > 1,500 Concurrent Users (medium -> heavy)

Verfügbarkeit

Zuverlässigkeit und Hoch-Verfügbarkeit Ausfallgründe Untested /application Change management Overloaded Weak problem detection Forgot something Lack of procedures Backup errors/security Application Failure 40% Operator Error 40% Other 20% Hardware/platform Network Power and disaster Kundenbeispiel: AKZO Nobel HQ in Belgien, SAP Infrastruktur in den Niederlanden, 20 Große Fertigungsstandorte weltweit mit 85 unterschiedlichen Produktlinien Mehr als > 2,000 SAP User SAP Module: FI/CO AM, PM, CRM,… 99.999% Verfügbarkeit Migration von UNIX/Oracle Kundenzitat: “Since November 2001, we have not experienced a minute of down-time” Ad Gieling - Infrastructure Information Manager Gartner Group Zuverlässigkeit Ihr System ist so zuverlässig wie es betrieben wird. Ca. 80% aller Systemausfälle resultieren aus anderen Ursachen als Software, Hardware, Netzwerk oder Stromversorgung. Über 60% aller neuen SAP Installationen werden auf der MIcrosoft Plattform implementiert. Wenn die Plattform die notwendigen Verfügbarkeitsanforderungen nicht erfüllen könnte, wäre dies der Fall?

Ungeplante Ausfallzeit Windows Server 2003 Technische Verbesserungen im Bereich Zuverlässigkeit Geplante Ausfallzeit Ungeplante Ausfallzeit OS: Upgrade/SP/Hotfix QFE Chaining Windows Security Push OS and Driver/Adaptor: Failure Driver verifier + Windows Driver Protection Driver rollback Software Tracing Enhanced Pool Tagging 76% 24% Application: Failure COM+ App Recycling App Verifier + Windows Resource Management SxS Install Application: Install/Maintenance SxS Install Idle Shell unloads extensions System Component Failure Windows Resource Management IIS 6 Application Recycling Data Source: Data collected from 579 ITG production servers running Windows 2000 for a six month period in 2001. Analysis based on annotated reboots (36% of reboot sample was annotated). Distribution normalized by technology group and weighted by LORG installed base. Hardware: Install/Config Hotplug PCI Hot add RAM OS: Reconfiguration Multiple reboots removed Other: Unknown reboots Shutdown Event Tracker (SET) SET System State Data

Beispiel: Hochverfügbarkeitsarchitektur für SAP Client PCs (GUI) Server A Server B Heartbeat Cluster management Disk cabinet SQL Server R/3 CI SAP DB DB Transaction Log-shipping Standby R/3 Installation SAP DB DB

Präskriptive Beschreibungen Management Lösungen Security Patch Management Desktop und Server Deployment … Windows Server System Reference Architecture (WSSRA) Lösung für das Hosting von Diensten auf Basis Windows Server 2003 Microsoft Solution for Management (MSM) Security Patch Management Desktop Deployment (Windows XP Pro; Office XP/2003 Pro) Windows 2003 Server Deployment (MOM; SMS) Service Überwachung und Steuerung (MOM) User Account Management New Application Installation Systems Management Server Microsoft Operations Manager Application Center Management Server Automated Deployment Services Windows System Ressource Management Software Update Service Group Policy Management Console Feature Packs Core Services: AD, WMI, WSH, GP, … In-the-Box-Lösungen: RIS, IntelliMirror Betriebssystem

Sicherheit

Was Kunden von uns verlangen … “Reduce impact of malware” Isolation and Resiliency “Simplify critical maintenance ” Improve Updating “Develop reliable and secure software” Engineering Excellence “Give us better access control” ” (SLIDE GOAL: First establish credibility with this technical audience by acknowledging how broad and deep a set of work “security issues” covers, then focus in on key customer scenarios/requests per the slide.) “In developing and refining our approach to security over the past few years, the largest set of stakeholders that have influenced us is YOU and other CUSTOMERS. Security sometimes seems too simple a term for the many aspects of business and information technology that it touches. Even just looking at security from an IT viewpoint, we want to protect networks, systems, data, processes and users. For each of those areas, people, processes and technology are necessary to manage the security business risk. In the 3 tracks following the keynote today, we will start to touch on how to practically approach IT security issues. For my part of the day, and the rest of my conversation with you, I am going to focus on 5 issues that customers have identified as top areas of concern, and talk about what steps Microsoft is taking to help make progress in each area: Reduce the impact of malware – Isolation and resiliency Simplify critical maintenance – Improve software updating Develop reliable and secure software – Engineering excellence Better Access control – Authentication, authorization and access control Better guidance – Security guidance, tools and responsiveness BRIDGE: First, let’s look at Isolation and Resiliency Authentication, Authorization, Access Control “Provide better guidance ” Deliver Security Guidance, Tools, Responsiveness

Sicherheit: Trustworthy Computing Initiative Datenschutz Zuverlässigkeit Integrität User controls use of personal data Products, online services adhere to fair information principles Protects individual’s right to be left alone Resilient to attack Protects confidentiality, integrity, availability of data and systems Engineering Excellence Dependable, performs at expected levels Available when needed Open, transparent interaction with customers Address issues with products and services Help customers find appropriate solutions Conversation: TwC is a Microsoft Lead, but Industry wide effort Presenter Notes: TwC Focus Areas include Continuous patch management progress Trustworthy Computing Release process Continue to strengthen product resilience Increase standardization of internal development and quality assurance processes worldwide Best practices evangelism of development tools to partners Software Reliability Engineering Excellence guides Collaboration with industry, academia and governments Develop privacy enabling technologies, expand privacy outreach

Stand heute: Windows 2000: 151 Windows 2003: 13 Fortschritte “Critical” & “Important” Security Bulletins Fortschritte 36 Number of Bulletins 6 Days after availability Stand heute: Windows 2000: 151 Windows 2003: 13 IIS6: bisher keine Verwundbarkeit bekannt! http://www.microsoft.com/technet/security/current.aspx?productid=180&servicepackid=0&submit1=go&isie=yes Laut sans.org bereits 8 seit November 2003!!

SQL als strategische Datenbank für SAP Übergabe an Martin

Genereller Stand des SQL Servers Über 1,3 Mio installierte SQL Server Durchschnittliche Wachstumsrate von 50% pro Jahr in den letzten 10 Jahren #1 im BI Bereich TPs: SQL Server has seen tremendous growth over the last few years Microsoft’s 4th largest business (can/should we say that?) at $1.5B in revenue Grew at 37% last year while overall DBMS market has seen decline (declined 6% in 2002 per gartner/dataquest). Our CAGR over the last 9 years is 51% (per finance based on data from MSSales which dates to FY94. this is on billed, fully allocated revenue) Over 1.3 million servers deployed with SQL Server (note: current estimate per finance based on MS Sales data but this is likely to be revised in the future) SQL Server is the clear leader/db of choice for Windows with 45% share of the Windows RDBMS market Also seen significant growth in the Business Intelligence space over the last few years – seen our market share of OLAP increase from 0% in 1998 to the leadership position with 24% of the market in 2002 (source: OLAP Report) Validates the strengths/differentiation of SQL Server: highly manageable, integrated DB and analysis offering with low TCO Transition to next slide – with the gains we have made in enterprise class performance and scalability (as seen in TPC data in slide 7), we’ve also seen our customers and partners deploying their largest databases on SQL Server

Stand des SQL Servers im SAP Umfeld Über 15.000 produktive Systeme von mySAP.com Produkten auf dem SQL Server Über 8.000 produktive R/3 Installationen Stärkste Wachstumsrate in den letzten Jahren Über 700 R/3 Kunden konnten bis heute erfolgreich migriert werden

SQL Server Historie 1995: SAP Portierung auf SQL Server 6.0 1996: SAP Support für den SQL Server 6.5 1998: SQL Server 7.0 2000: SQL Server 2000 wird released 2003: SAP supported SQL Server 2000 64-bit

SQL Komponenten RDBMS Data Transformation Services Analysis Services OLAP Data mining Reporting Services SQL Server Agent Profiler Query Analyser Enterprise Manager

SQL Server Marktanteil Database Units shipped 2003, Windows ~ 45 % ~ 35% ~ 20%

SQL Server Skalierbarkeit Die Verbesserungen bzgl. Skalierbarkeit der Intel Plattform sind um ein vielfaches höher als bei jeder anderen Plattform SQL Server Skalierbarkeit im 3-Tier SAP SD Benchmark 1011 2400 4512 7500 10.400 14400 30000 26000 24000 25000 SQL Server 2000 20000 18500 20000 SAP Standard Application SD Benchmark Users 15000 10000 SQL Server 7.0 5000 SQL Server 6.5 4way 4way PII 8way PIII 8way PIII ES7000 ES7000 ES7000 ES7000 ES7000-PD2 ES7000-PD2 Pentium Pro 400MHz 550MHz 700MHz 16way, PIII 24way, PIII 32way, PIII 32way, PIII 32way, PIII 32way, PIII 200 MHz 700MHz 700MHz 700MHz 900MHz 900MHz 900MHz, Windows Datacenter Limited Edition

Skalierbarkeit – Terabyte und jenseits davon 5 TB and 33 B rows in single app; 15TB total 4 TB SAP SD, FI, HR, CO, PP, PM, MM 3 TB network schema mapping app 1,7 TB Internet auction app Microsoft SQL Server, an integral part of the Microsoft Windows Server System (TM) , had been recognized as one of the world's largest and most heavily used databases by Winter Corporation, a leading center of expertise in database scalability for enterprise applications and business intelligence (BI). More than 20 SQL Server customers were included on ten TopTen lists in the survey, which means customers on the lists chose SQL Server more than any other Windows-based database provider. Moreover, ten winners were in the "All Environments" category (Unix and Windows), which includes the largest databases in the world. And according to the results, SQL Server runs the world's largest database for transaction processing on the Microsoft Windows® platform, with 5.3 terabytes of data (Verizon). This recognition of several 1-terabyte and larger databases, provides independent validation that SQL Server meets the demands of enterprise-class scalability. Verizon application This is a Mission critical application that ‘runs the business’ for all of Verizon’s residential telephone customers. It retains a rolling 13 months of billing history and delivers data on demand to customer agents servicing requests in real-time. The total data managed is 15TB (including a 5TB single instance), supporting 18,000 users and achieving close to 5 9’s of availability. Lucent The 3TB system is responsible for managing the schematics of Lucent switches and electronic gears sold to customers. The network schema mapping solution provides critical blueprint information for internal employees and external users. Lucent consolidated databases running on other platforms and are now seeing boosted reliability, high availability, and greater agility on SQL Server. 1+ TB SAP FI/CO AM, HR, HR self-service 400 GB FI, CO,SD,MM, ES-CS, EBP, BW

Integration von AS in my SAP BI MS Analysis Services 2000 mySAP BI 3.0 SAP Gate- way SAP MOLAP Bridge DSO ADOMD Rfc Reg. Server BW Database MS SQLServer 2000 OleDb / ODBC Datasource Used only during: - Dataload ( processing ) - structure Validation

RESTORE Transaction-log 1. BACKUP Transaction-Log Log Shipping Secondary Server (1..n) Primary Server Monitoring Server 3. RESTORE Transaction-log WITH STANDBY 1. BACKUP Transaction-Log In SQL Server 2000 Enterprise Edition, you can use log shipping to feed transaction logs from one database to another on a constant basis. Continually backing up the transaction logs from a source database and then copying and restoring the logs to a destination database keeps the destination database synchronized with the source database. This allows you to have a backup server and also provides a way to offload query processing from the main computer (the source server) to read-only destination servers. This ability is do to the fact that log shipping can be set up to hydrate the destination server frequently, providing low data latency with little system cost. Log shipping is recommended for use in a variety of scenarios- customers are using it across instances of SQL Server, across geographically distant data centers, for example a bank in southern California is using log shipping between it’s Los Angeles and San Diego data centers as part of their earthquake disaster recovery plan. Tranaction-Log Dump Transaction-Log Dump 2. Log COPY (“Pulled”) “SQL Agent” Scheduled Jobs

Microsoft Cluster Server Virtual 1 : Cluster administration Virtual 2 : SQL Server Virtual 3 : R/3 application server 1.1.1.3 1.1.1.4 1.1.1.5 Shared Disk Tower with intelligent SCSI or Fibre Channel Controller Node A Node B Quorum Disk Cluster Server SAP R/3 Disk Set R/3 DB DB Disk Set Phys_A1 Phys_A2 Phys_B2 Phys_B1 Private Network 1.1.1.1 2.1.1.1 2.1.1.2 1.1.1.2 1.1.1.3 1.1.1.5 1.1.1.4 Public Network Public Network Application Servers

Preis / Performance

SQL Server bietet signifikante Kostenvorteile Header: We are delivering more value than ever, enabling the potential of enterprise computing Supporting arguments: The price gap between us and our competitor is already 60 to 100% (in the example of enterprise database) The gap will double with the multicore policy that we have announced No surprise we are enabling more and more enterprise deployments - Both Gartner and IDC database market survey show that Microsoft is the fastest growing major database vendor (10.4 and 13.9% growth) - “The largest operating environment segment for enterprise DBMS markets remains 32 and 64-bit Windows” (IDC) The market is responding to the value/performance lead: - IDC concludes that customers will continue to move away from high-priced proprietary UNIX systems on SPARC, PA-RISC, and IBM z-, p-, and iSeries is in line with what we are hearing from customers. We think at least some of the growth IDC predicts for Windows Server will come from those UNIX customers moving to Windows. Note: A 4-way machine can run Standard Editions of all three databases today. As Oracle and IBM will charge for 8 cores in the future, they will require Enterprise Edition. We are therefore using all the Enterprise Edition versions for an apple to apple comparison. DB2

Die Lizenzierung der neuen Multi-Core CPU Architektur Header: We are delivering more value than ever, enabling the potential of enterprise computing Supporting arguments: The price gap between us and our competitor is already 60 to 100% (in the example of enterprise database) The gap will double with the multicore policy that we have announced No surprise we are enabling more and more enterprise deployments - Both Gartner and IDC database market survey show that Microsoft is the fastest growing major database vendor (10.4 and 13.9% growth) - “The largest operating environment segment for enterprise DBMS markets remains 32 and 64-bit Windows” (IDC) The market is responding to the value/performance lead: - IDC concludes that customers will continue to move away from high-priced proprietary UNIX systems on SPARC, PA-RISC, and IBM z-, p-, and iSeries is in line with what we are hearing from customers. We think at least some of the growth IDC predicts for Windows Server will come from those UNIX customers moving to Windows. Note: A 4-way machine can run Standard Editions of all three databases today. As Oracle and IBM will charge for 8 cores in the future, they will require Enterprise Edition. We are therefore using all the Enterprise Edition versions for an apple to apple comparison. DB2

Warum SAP-Lösungen auf dem SQL-Server Geringsten Gesamtkosten Engste und beste Integration mit dem Betriebssystem Unterstützung von AWE, NUMA, Hyper-Threading, … OS und DB vom gleichen SW-Hersteller – nur 1 Support Center End-to-End Support für alle SAP-Komponenten Einfachste Administration Autogrow von Log- und Daten-Files Automatische, Dynamische Verwaltung des Hautspeichers Automatische Statistiken im Hintergrund Keine Reorganisation Skalierbarkeit, Performance, Verfügbarkeit Sehr einfaches Umstellen von 32- auf 64-Bit

Übergabe zurück an Ralf Adaptive Computing Übergabe zurück an Ralf

Initiativen im Bereich Betriebsführung Pay per Use Flexframe Applications “Designed For Operations” “Operationally Aware Platform” “Intelligent Management” „On Demand“ Business Developing apps with management in mind Windows Server 2003 delivers a rich environment for management SMS 2003 MOM 2000 System Center Utility Datacenter Adaptive Computing

ADS Architektur Übersicht Command Line Tools MMC Snap-in Customer Scripts ADS Imaging Tools WMI Interface Controller Service (Task Sequencing and Remote Script Execution) ADS Controller Network Boot Service Image Distribution Service DB (MSDE /SQL) Hardware Config Stage Pre-OS Stage Windows Present Stage Target Server Virtual Floppy Target Server ADS Deployment Agent ADS Administration Agent Target Server

Windows: Automated Deployment Services 1 Bare metal server PXE Boots and task sequence is initiated 4 Deploy encrypted image to volume Transfer virtual floppy to configure hardware 2 Customize image on each device and reboot 5 Servers Download Deployment Agent to RAMDISK and authenticate PXE FW 3 Windows boots and Administration agent authenticates with Controller Deployment complete! 6 RAM Disk Hard Disk Windows Administration Agent Deployment Agent DB All activity In Job Log Optionally Multicast RAM Disk Hard Disk ADS services Deployment Agent

Beispiel eines Migrationsprojekts

Migrationsprojekt Ablauf

Migrationsprojekt - Zeitplanung Migration testing should begin 5 to 6 weeks prior to the final migration 2 to 4 weeks after final migration During stress testing All Development should be frozen from the time of regression testing to finish Begin planning at least 5 weeks prior to the first test

Migrationsprojekt – Ablauf Data export from source system Installation of the RDBMS in the target R/3 Instance installation on target system Move data export to the target system (FTP, tape etc.) Create the target database instance (datafiles) Load the data export into the target database Check all the migration log files Check target consistency / Perform other clean-up tasks Reconfigure CTS, printing, interface connections, desktop, etc. Knowledge transfer for managing new platform

Zusammenfassung

Zusammenfassung Geringster TCO in der IT Industrie Windows ist die meist genutzte Plattform für SAP Windows ist die einzige Plattform mit „End-to-End“ Support für alle SAP Komponenten/Module Windows / Intel erfüllt alle Skalierungs-, Verfügbarkeits- und Sicherheitsanforderungen Microsoft bietet sowohl 32-Bit als auch 64-Bit Unterstützung, damit voller Nutzen der Intel „Economy of Scale“ möglich Durchgängige Interoperabilität auf allen Ebenen des SAP Netweaver Stacks <none>

Herzlichen Dank für Ihr Interesse!

The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication.   This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. © 2004 Microsoft Corporation. All rights reserved.

Topic – Agenda der Einladung 16:00 - 16:45 Integrierte Applikationsplattform Ralf Merkens - Microsoft   Unternehmenskritische SAP Systeme auf der Microsoft IT Infrastruktur: Sicherheit und Zuverlässigkeit Skalierbarkeit und Performance-Optimierung System-Administration und -Management Adaptive Computing  

Themenvorschläge des Gesprächs mit Martin Sudbrock IT Trends Dual Core Systeme (Nur 1 MS Lizenz notwendig) Adaptive Computing Slides von HP von Taiger Plattform Vorstellung Ralf SQL Server Warum Slides von Martin Schritte eines Migrationsprojekts Vereinfachungen Administration SQL Server Besonderheiten Vorschlag bis zum 10.11 an Martin