Use this title slide only with an image Data Broker & Digital Rights The Need for Dialogue ITU-T, Big Data Workshop Daniel Faulk, SAP AG June 17, 2014, Geneva CH Confidential

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©2014 SAP AG or an SAP affiliate company. All rights reserved.3 Public Internet of content Internet of people Internet of things The Telecommunications World Connecting information, people, and things

©2014 SAP AG or an SAP affiliate company. All rights reserved.4 Public Telecommunications world is investing 50 Billion connected devices / people / things by 2020 Big Data investment abounds – 2013 showed substance behind the Hype Source: Gartner 2013 ($BN)

©2014 SAP AG or an SAP affiliate company. All rights reserved.5 Public Big Data & The Internet of People Advertising to the rescue ?! Mobile Operators  See diminished revenue  Need to find an alternative monetization scheme – the next big thing  Attach a multimillion-dollar target to monetize data in the next six months Technology Levers: Predictive Analytics, Database and Technology, Application Innovation Business Levers: Sales force, Telco Relationships, Enterprise Relationships Brand & Agencies  Need a single source of truth using real-time data to answer seminal questions – who, what, and where

©2014 SAP AG or an SAP affiliate company. All rights reserved.6 Public Big Data & The Internet of Things Asset management to the rescue ?! Technology Levers: Predictive Analytics, Database and Technology, Application Innovation Business Levers: Sales force, Telco Relationships, Enterprise Relationships Asset operators, owners, OEMS  Need a single source of truth using real-time data to answer seminal questions – who, what, and where Mobile Operators  See diminished revenue  Need to find an alternative monetization scheme – the next big thing  Attach a multimillion-dollar target to monetize data in the next six months

©2014 SAP AG or an SAP affiliate company. All rights reserved.7 Public The Big Data Opportunity The Data Broker De- identification Anonymization Process Data Structure Big Data Mobile Collaboration Cloud International Legal Compliance

©2014 SAP AG or an SAP affiliate company. All rights reserved.8 Public Data Broker challenges are procedural and regulatory Data Ownership Who is the owner of the data generated ? Can the ‚traditional‘ ownership rights to data continue? Data Custodian In a Cloud scenario, who is a trustful data custodian Where will the data be kept, and which data privacy legislation applies to the data How to avoid access to data for litigation (e.g. US nationals can demand access to foreign-owned data hosted in US data centers) Access rights How do the data owners access the data for IoT commercial scenarios (e.g. for condition monitoring, performance benchmarking) How do operators, manufacturers and the responsible authorities gain access for forensics (or not) Picture Copyright: Bombardier

©2014 SAP AG or an SAP affiliate company. All rights reserved.9 Public Summary of SAP position SAP believes that the Data Broker Model is NOT a technical problem SAP believes that there can be additional value for Telcos, owners, operators and manufacturers from real-time data analysis and streaming SAP believes that legal frameworks & standards for data security and privacy need to be established for cloud based solutions which aid forensics SAP is looking to participate in a dialogue and can play multiple roles in forming international legal framework for data broker model Supplier of Software Products Operator of complete solutions – single or multi-tennant Data Custodian in managed or public clouds

©2014 SAP AG or an SAP affiliate company. All rights reserved.10 Public Thank You! SAP Internet of Things Daniel Faulk Sr. Product Manager SAP AG

©2014 SAP AG or an SAP affiliate company. All rights reserved.11 Public Daniel Faulk Sr. Product Manager Cross Product Services, Application Innovation SAP AG Short Bio: With SAP since 1999 Experience: 25+ Years of Product, Channel, Bus. Dev. Mngt. Formal Education: MBA International Business, UCONN (Univ. of CT), USA Bilingual English & German Presenting today’…

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