SAP Screen Personas Attraktive Benutzeroberfächen ohne Programmierung!

SAPs UX Strategy Decreased business efficiency Complex UI´s result in various symptoms Decreased business efficiency Low business user satisfaction Decreased effectiveness Increased training time & costs Unhappy customers & users Too many clicks

SAP User Experiences Current Situation SAPs UX Strategy SAP User Experiences Current Situation SAPGUI / Dynpro other UI Technologies ~ 80% ~ 20% usage time highest impact on UX perception ~200,000 screens built by SAP, partners and customers 80% of these screens are still SAPGUI screens SAPGUI as the MOST WIDELY adopted UI technology PERCEPTION of SAP usability is largely based on SAPGUI

SAP User Experience Strategy SAPs UX Strategy SAP User Experience Strategy usage/reach NEW & RENEW NEW & RENEW ENABLE ENABLE SAPUI5 SAP Screen Personas Floorplan Manager AppDesigner Floorplan Manager AppDesigner MOBILITY SAPUI5 Portal NWBC top use core use customer value use scenarios number of use scenarios

 What is SAP Screen Personas? 1 2 3 4 5 6 Introduction Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information What is SAP Screen Personas?  How many times have you started a demo this month, this quarter or this year with this SAP Home screen? This screen has everything; you can access every one of the thousands of transactions available in ERP. While we are proud of the depth of our solution, sometime less is more. Imagine you start your next demo with this. A highly personalized screen created just for your customer.

Seeing is believing 1 2 3 4 5 6 Introduction Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information Seeing is believing Sebastian Live demo of SAP Screen Personas (10-15 minutes) Include scripting and merging tabs This is the ONLY training that these presales people with have. Focus must be HOW to build screen. They need to leave this session with the ability to build screens on their own.

Why customers use SAP Screen Personas 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information Why customers use SAP Screen Personas Business User Productivity User Satisfaction Customer Preconditions: Running Business Suite / ERP Using SAP GUI screens Accessing SAP through any Windows or Mac desktop browser Complaining about usability Technical qualification SAP Screen Personas works on most Dynpro screens It does not work for WebDynpro applications such as SAP SRM It does not work with SAP CRM Web Client User Interface A customer that uses SAP GUI but not through the browser is still a good candidate. But, you must have them accept browser-based access to SAP. Cost of Personalization Training Time

Beautiful Screens in 5 Steps 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information Beautiful Screens in 5 Steps Initiate Work Group and listen to your users Assess & confirm end user requirements to choose right scenario and transactions Modify all screens associated with your scenario Test beautified scenarios Deploy flavor to productive environment Sebastian Live demo of SAP Screen Personas (10-15 minutes) Include scripting and merging tabs Discuss how to show your own flavors with a generic demo script (admin / admin) – create own configuration system

1 2 3 4 5 6 Introduction Demo of SAP Screen Personas Basic Information Architecture & Deployment 5 Positioning in Company 6 Customer Information Silverlight 5 or higher Keep this section pretty short: Client side: browser only (with Silverlight), nothing stored Server side: Personas code resides on same server as Netweaver, configurations stored there, relies on ITS for screen definitions

Flavor management: IT-controlled roll out 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information Flavor management: IT-controlled roll out IT and selected power users create flavors on a Dev system IT transports flavors to QA IT transports and assigns flavors to users/groups in Production End-users in production cannot create their own flavors Many IT departments will use a hybrid approach and allow some users to perform some personalization. SAP Screen Personas allows granular control

Flavor management : Crowd Sourcing 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information Flavor management : Crowd Sourcing IT allows users to create their own flavors on all the transactions they have access to End-users can share flavors (peer-to-peer) with each other IT watches how successful user flavors are IT can take over flavors and Roll it out to larger groups Provide support (indicated in the Personas UI) Many IT departments will use a hybrid approach and allow some users to perform some personalization. SAP Screen Personas allows granular control

Your Possibilities … Workshop Mini PoC Testing License 1 Introduction 2 Demo of SAP Screen Personas 3 Basic Information 4 Architecture & Deployment 5 Positioning in Company 6 Customer Information Your Possibilities … Workshop Mini PoC Testing License FAQ Blog communities http://scn.sap.com/community/technology-innovation/blog/2012/10/23/sap-screen-personas-technical-faq-from-teched Demo Video http://www.sapvirtualevents.com/teched/sessiondetails.aspx?sId=3454 Peter We have several tools available to help you sell this solution. The links on the left side of the page are to various internal resources and sales tools. We have established a community page where you can post questions. We expect this will be used very heavily by the pre-sales organization. Pre-sales has their own dedicated enablement sessions coming up in the next several weeks. If your customer asks for more information, you can use the assets on the right side to move the process forward. Let me reiterate – seeing is believing, so make sure you show a demo sooner rather than later. Transition: Thank you for your time today. Now I will hand it back to Sylvia who will moderate the Q&A session.

Zusammenfassung – 5 Punkte zum Mitnehmen /geld sparen – beim umbau /geld sparen – beim anlernen /geld sparen – beim betrieb /Effizienz /Zufriedenheit

Vielen Dank ! Contact information: Niko Müller Solution Services Sales Althardstrasse 80, 8105 Regensdorf +41 79 128 38 89