SAP Best Practices Executive Summary

SAP Best Practices streamline customer implementations SAP Best Practices provide a quickly implemented, full-feature system for prototype or development. SAP Best Practices include: Configured core business processes Industry-specific scenarios Documentation and training NEW—Flexible options for using SAP NetWeaver Business Client for many SAP Best Practices Benefits: Reduce project time - go live in as little as 16 weeks Identify and anticipate reusable business processes and project activities Complete prototyping in days not months Incorporate world-class business practices Easily tailored to your needs Start with a framework that is 80% done and then focus on the 20% that makes you unique Adjustments within project Time savings Adjustments within project SAP Best Practices Standard/ Add-on System Standard/ Add-on System Traditional project Traditional project With SAP Best Practices

SAP and partner experiences contribute to enhancing SAP Best Practices Extensive experience makes SAP Best Practices “Best” SAP and partner experiences contribute to enhancing SAP Best Practices Over 35 years of experience, design, and input from companies of all sizes Over 36 SAP Partners contribute to direct development focused on efficiency and validity Over 40,000 implementations Includes the “lessons learned” of thousands of companies Both SAP and partners contribute their experience to creating and improving SAP Best Practices. This includes over 35 years of experience working with companies of all sizes all over the world. SAP Best Practices are designed to help you accelerate deployment by leveraging lessons learned. This way, you can focus on improving the aspects of your business that form the basis for your competitive advantage.

SAP Best Practices are used for a variety of projects Prototype / Proof of concept Quickly preview and understand SAP applications and processes Reference System Quickly setup and accelerate blueprinting and solution scope definition Starting Point Meet an average of 30% to 80% of midsize company requirements Add additional requirements as needed throughout the project Microvertical SAP Business All-in-One Use SAP Partners and SAP Best Practices industry offerings to meet microvertical needs Subsidiary Rollout Accelerate rollout of SAP to subsidiaries in different regions or industries

SAP Best Practices deliver documentation and preconfiguration Complete documentation and preconfiguration are included in every SAP Best Practices implementation. SAP Best Practices Deliver: Documentation Scenario overview Business process procedures Quick Guide for automated activation of settings Configuration Guide Training material Preconfiguration Preconfiguration settings Sample master data Configuration documentation Automation tools Print forms User roles to leverage new SAP NetWeaver Business client Technical Download Configuration settings Automation tools Refined Print Forms and Reports … provided in an SAP Add-On Documentation DVD Business documentation, technical documentation, documentation templates, and conversion forms

SAP Best Practices has expanded global versions to meet your industry and geographic needs Components Industries Cross Industries Country Baseline Versions Professional Services Automotive Supplier Fabricated Metals High Tech Industrial Machi. & Comp. Pharmaceuticals Wholesale Distribution Chemicals Consumer Products Logistic Service Providers Mining Public Sector Retail Utilities Baseline Package CRM Business Intelligence SCM Enterprise Portals HCM International Accounting Standards Preconfigured Smart Forms VSDK SAP ERP SAP NetWeaver SAP CRM SAP BW SAP SCM SAP EP Australia Argentina Austria Belgium Brazil Canada Chile China Colombia Czech Republic Denmark Finland France Germany Greece Hong Kong Hungary India Italy Japan Korea Malaysia Mexico Norway Netherlands Philippines Poland Portugal Romania Russia Serbia & Montenegro Singapore Slovak Republic Slovenia South Africa Sweden Switzerland Thailand Turkey UK Ukraine US Venezuela

SAP Best Practices reduce deployment time by 32%* on average Implementation without SAP Best Practices Project Prep Blueprint Realization Final Prep Go Live & Support compared to: Implementation with SAP Best Practices 32% savings Go Live & Support Final Prep Realization Blueprint Project Prep 30% savings 50% savings 40% savings 20% savings 20% savings *Average savings compared to classic from scratch implementations based on a 2007 survey of SAP partners and customers

Potential value from using SAP Best Practices Key Project Deliverables Savings: SAP Best Practices baseline content Preconfigured core business processes Financials & Controlling, Procurement, Inventory Management, Sales & Distribution, Production Up to 47 person days Process documentation & beginning of end-user training guides Financials & Controlling, Procurement, Inventory Mgt., Sales & Distribution, Production Planning & Mgt. Up to 97 person days Print forms and reports 30+ Print forms and essential business reports Up to 90 person days … Plus industry specific settings Preconfigured business processes Financials & Controlling, Procurement & Inventor, Sales & Distribution, Warehouse Mgt., FSCM Up to 150 person days Process documentation & beginning of end-user training guides Financials & Controlling, Procurement, Inventory, Sales & Distribution, Warehouse Management, FSCM Up to 180 person days Print forms and reports Shipping Notification Up to 5 person days Total value of up to 569 billable days* *Potential value based on required amount of time to manually setup and configure equivalent scope of SAP Best Practices for Consumer Products (version for the United States V1.60) from scratch

Worldwide studies have proven the value of SAP Best Practices Implementation Acceleration: Average implementation time was 4.2 months for over 20 sample projects in US and Latin America in 2006. Reduce consulting and customer project resources by an average of 50%. Reduce total implementation time by an average of 32%. Meeting customer needs: On average, deliver a 72% match to customer requirements1 Time Reduction (person hours) Cost Reduction ( in 1000 Euros) “Without SAP Best Practices, the final solution would have been more complex. The overall project was speedier.”2 n = 51 Median Arithmetic Mean 1Results of a 2007 SAP survey among customers who incorporated SAP Best Practices in their implementation projects. 2A 2004 study of SAP Best Practices by Ludwigshafen University of Applied Sciences

Using SAP Best Practices in implementation involves five basic steps 1. Download & Review Download the SAP Best Practices and review documentation and scenario scope and select the appropriate deployment scenarios 2. Install Install SAP applications and required notes 3. Activate Upload and activate the preconfigured scenarios or manually configure system 4. Refine Identify and add other requirements on top of SAP Best Practices preconfigured scenarios 5. Adapt & Enhance Adapt and enhance

Benefits of SAP Best Practices Save Time Use early prototypes to “show” vs. “tell” during blueprinting Identify only delta requirements not total requirements Avoid reinventing the wheel—simply activate preconfigured SAP Best Practices scenarios for common configuration options Accelerate Knowledge Transfer Ramp-up staff with a live prototype Use demo systems and scripts to review scenario processes Leverage end-user training materials included in SAP Best Practices Improve Project Predictability Start with proven, quality content Limit hands-on configuration for a custom solution Blueprint with ease

Our partners and customers rave about SAP Best Practices "With preconfigured industry best practices and experience built right into the solutions, the implementation of our system significantly strengthened our management tools." —John Hengesh, COO, Purcell Systems “We made a corporate decision, supported by management, to implement right out of the box…It was a low-risk option. We got premier software, a fixed-price service offering, and a plan for rapid implementation with everything spelled out up front.” —Eric Bloom, Vice President of Information Technology, Endo Pharmaceuticals “This is an extraordinary implementation… As Hitachi Consulting’s first SAP Best Practices for Chemicals implementation, we have paved the way for a series of other important projects... I’m particularly excited that the team was able to craft a methodology that provides significant details around pre-configured SAP delivery.” —Spencer Golden, Vice President, Hitachi Consulting

Learn more about SAP Best Practices on the SAP Service Marketplace: http://service.sap.com/bestpractices

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