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Präsentation zum Thema: "Citrix Presentation Server 4.5"—  Präsentation transkript:

1 Citrix Presentation Server 4.5
Hans citrix.com Senior Systems Engineer Citrix Systems

2 © 2006 Citrix Systems, Inc.—All rights reserved.
Citrix Application Delivery 3/28/2017 Application Delivery - Vision Eine Welt, in der jeder von überall aus arbeiten kann Since our founding in 1989, our philosophy—that information access is critical to any organization—and our vision—to enable a world where anyone can work from anywhere—have been clear. Whether our messaging evolved from “any, any, any” to “on-demand access” to “application delivery”, it’s all a singular idea of making people more productive. 2 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 2

3 Performance. Sicherheit. Kosten.
Citrix Application Delivery 3/28/2017 Ein strategischer Ansatz Application Delivery Infrastruktur Performance. Sicherheit. Kosten. To solve these challenges, businesses need to look at information access holistically, as part of an overall system, a larger environment of information supply and demand. Within this framework, they need to create and execute an overall application delivery strategy that addresses the heterogeneity of all applications and all user access scenarios. They need a well-conceived approach to connecting information supply with information demand—an approach that supports the inevitably increasing choice and, hence, complexity on both ends – users and applications. With Citrix application delivery infrastructure, users can access applications on demand and IT can deliver applications to end users with the best performance, security, and TCO. Benutzer Applikationen Informationen 3 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 3

4 © 2006 Citrix Systems, Inc.—All rights reserved.
Citrix Application Delivery 3/28/2017 Application Delivery Infrastruktur Application Visibility Application Security Application Delivery Jedes Netzwerk Citrix application delivery infrastructure has three components: application delivery, application security, and application visibility. Benutzer Applikationen 4 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 4

5 © 2006 Citrix Systems, Inc.—All rights reserved.
Citrix Application Delivery 3/28/2017 Application Delivery Infrastruktur Virtualisierung Application Delivery Optimierung Streaming Sharing Jedes Netzwerk Benutzer Application Delivery technologies allow applications to be virtualized, optimized, streamed, and shared over any network. Applikationen 5 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 5

6 © 2006 Citrix Systems, Inc.—All rights reserved.
Citrix Application Delivery 3/28/2017 Application Delivery Infrastruktur Schutz Application Security Kontrolle Jedes Netzwerk Application Security technologies ensure only one password and one secure path to any application. Benutzer Applikationen 6 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 6

7 © 2006 Citrix Systems, Inc.—All rights reserved.
Citrix Application Delivery 3/28/2017 Application Delivery Infrastruktur Überwachen Application Visibility Messen Management Support Jedes Netzwerk Benutzer Application Visibility technologies monitor, measure, manage, and support the application access experience. Applikationen 7 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 7

8 © 2006 Citrix Systems, Inc.—All rights reserved.
Citrix Application Delivery 3/28/2017 Application Delivery Infrastruktur Jedes Netzwerk And of course, true “infrastructure” takes inter-working all of the components in the “solution stack”. Our product philosophy at the root of our success has always been to integrate into your existing IT investments, never “rip and replace”. We pride ourselves on this interoperability with the entire ecosystem of IT partners. Benutzer Applikationen 8 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 8

9 © 2006 Citrix Systems, Inc.—All rights reserved.
Citrix Application Delivery 3/28/2017 Application Delivery Infrastruktur Application Delivery Jedes Netzwerk Application Delivery technologies allow applications to be virtualized, optimized, streamed, and shared over any network. Benutzer Applikationen 9 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 9

10 Jede Anwendung für jeden Nutzer
Citrix Application Delivery Jede Anwendung für jeden Nutzer 3/28/2017 Optimierung Virtualisierung Endkunden und mobile Mitarbeiter Home Office Laptops & PDAs Streaming Kreative Mitarbeiter Büro- mitarbeiter Here’s an illustration, more conceptual than scientific, of how Citrix can provide the best application delivery technology to cover any access scenario. <click to place horizontal labels> If we look at the spectrum of user communities, we can characterize on one end “knowledge creators or unstructured workers” – these are users that work in a relatively unstructured state, from team meetings and travel on way day, or design sessions and research work on another. On the other end of the spectrum, we have the “task or structured workers” – users that have a similar access scenario from day to day, such as primarily working with the same limited set of applications, from the same location, and same computing device each day. <click to build stacked boxes> Across we have examples of user groups which use various computing devices on each end of our spectrum. So how do you satisfy all of these user communities and their needs, with a single application delivery infrastructure? The answer is that you need an infrastructure vendor that can provide all of the technologies. <click to overlay VOS> Again, this is more conceptual than anything else, illustrating the flexibility of Citrix application delivery infrastructure and how IT can leverage various technologies for varying user communities. Desktops Techniker Kunden- service Terminals & Workstations Knowledge Worker / unstrukturiertes Arbeiten Task Worker / strukturiertes Arbeiten 10 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 10

11 Applikations-Virtualisierung
Citrix Application Delivery 3/28/2017 Applikations-Virtualisierung Citrix Presentation Server Citrix Access Essentials Citrix Desktop Server Let’s look at our product offerings for each one of these application delivery technologies. Citrix pioneered and very much still leads the market in application virtualization. We have our flagship product line in Citrix Presentation Server, and it small business offering counterpart in Citrix Access Essentials (which by the way includes all the TSCAL licensing needed), are best for delivering all client-server applications to any user. No User-Side Installs. Dramatically reducing the time and cost of delivering applications—often from months to days or hours—can greatly improve the efficiency of product development, of integrating mergers and acquisitions, of getting branch offices up and running, and of any other business initiative. Max Device Flexibility. User devices can be from any vendor, run any OS and version, and have low processing power, because both client and server software execute on a robust server in the datacenter. Seamless User Mobility. Users – employees, partners, consultants, outsourcers, etc. – can work from anywhere, all working with secure, centralized information, and they are free to change locations and/or devices while maintaining connectivity and productivity. Centralized Data Security. Keeps applications, information, and servers in the data center where they’re easier to secure. No critical application data leaves the data center. All communication takes place via encrypted channel, and only screen pixels, keystrokes, and mouse movements are transmitted over the wire, not actual data. Low Bandwidth. Reduces network bandwidth consumption, which increases application performance. Low Total Cost of Ownership. It is far easier and more cost-effective for IT to test, install, and manage applications and data in a datacenter than to try to manage applications on every user’s desktop. In addition, app virtualization extends the life of PCs and other client devices by reducing the processing power needed on the client because the applications run on the server. Keine Installation von Apps auf den Clients Maximale Flexibilität bei den Endgeräten Einfacher mobiler Einsatz Zentralisierte Datensicherheit Geringe Bandbreiten Niedrige TCO 11 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 11

12 Die Presentation Server Produktlinie

13 Citrix Presentation Server 4.0
Vollständige Lösung zur Applikationsvirtualisierung Enterprise Edition Enterprise Edition Resource Management Network Management MOM Support Application Publishing Application Virtualization Application Virtualization Load Management Installation Management Advanced Edition Advanced Edition Application Virtualization Application Publishing Load Management Standard Edition Application Virtualization Application Publishing

14 Citrix Presentation Server 4.5
Comprehensive Bereistellungslösung für Applikationen NEU! Platinum Edition Application Streaming Application Performance Monitoring Password Management SSL VPN Application Virtualization Enterprise Edition Application Streaming Application Virtualization Advanced Edition Application Virtualization Standard Edition Application Virtualization Mit gültiger SA – kostenfreies Upgrade End-of-Sale 15 May 07* Access Suite Password Management SSL VPN Application Virtualization Access Suite and Step-Up End-of-Sale 15 May 07

15 Neu in – Citrix Presentation Server 4.5
Verbesserungen der ICA-Performance Erweiterte SpeedScreen Multimedia-Beschleunigung Unterstützung von Backup-URL für PNa Ressource Manager Monitoring-Profile Einheitliche Access Management Console Microsoft Operations Manager (MOM) 2005-Support Reporting und Speicherung von Systemmeldungen Verminderung der Systemkonto-Nutzung auf CPS Server Verbessertes Presentation Server SDK Active Directory Federation Services (ADFS) Integration Web Interface SharePoint (WISP) WebSphere & SAP Integration Health Monitoring & Recovery Load Throttling (Load Balancing) Logging von Konfigurationsänderungen Erweitertes IMA Multi-Threading Application Streaming Zum Client PC Zum Presentation Server Application Isolation 2.0 Trusted Server-Konfiguration Unterstützung für Advanced Encryption Standard (AES) Web Interface – Unterstützung für HTTPS-Seiten ICA Client v10: Lockdown-Einstellungen MUI ICA Client für Windows Verbesserte Proxy-Erkennung Non-Administrator ICA Client-Installation

16 Health Monitoring & Recovery für verbesserte Zuverlässigkeit
Permanente Überprüfung des Serverzustands und automatische Initialisierung von Server Recovery Citrix XML und IMA Services, Logon Monitor, Terminal Services Fehler stoßen dann Aktionen an Alert Admin Go Offline Restart Service Reboot Server In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

17 Funktionsweise Komplett integriert in Presentation Server
Keine zusätzliche Dantenbank erforderlich Gesamte Kommunikation wird über IMA abgewickelt Individuell konfigurierbar und ausbaubar Enthält zahlreiche Standard-System-Tests Eigene System-Tests können zusätzlich erstellt werden Gewünschte Recovery-Aktionen können den System-Tests zugeordnet werden Integrierbar in IBM Tivoli HP OpenView Microsoft Operations Manager

18 Citrix Presentation Server
Health Monitoring & Recovery für verbesserte Zuverlässigkeit Citrix Presentation Server Data Collector Terminal Services IMA Other Health Check Service Other Tests IMA Test TS Test Load Balance Action Actions

19 On-Ramp Black Hole Problem
Presentation Title Goes Here Insert Version Number Here On-Ramp Black Hole Problem Presentation Server Farm 10 logons/sec C Average Load: 70 Users Zone Master Server Load: 0 When a Presentation server comes online on a load-balanced farm that has a relatively high server load during a peak logon period (ten or more per second), an unsustainable amount of connections are sent to that server. The server becomes unresponsive due to the heavy resource usage by the large amount of concurrent logons. The unresponsive behavior of the server causes users to disconnect from their sessions and prevent the server from updating its load. The server will essentially “suck-in” all incoming connections to the farm until it is disabled. This problem is commonly known as the black hole effect. . 19 Citrix Company Confidential © 2006 Citrix Systems, Inc.—All rights reserved. © 2005 Citrix Systems, Inc.—All rights reserved. 19

20 Load Throttling für höhere Verfügbarkeit
Erleichterung der “Neue Verbindung” bottlenecks und verbesserte Handhabung beim Login Automatisch; keine Konfiguration Wie funktioniert das ? Beinflußt die Serverlast beim ersten Logon Auch andere Logons werden beeinflußt, jedoch nicht wie die vorhergehenden Wenn die Logons vollständig sind, normalisiert sich die Last Fixes Blackhole effect There is a slow start load balancing fix available for 4.0 In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

21 On-Ramp Black Hole Problem
Average Load Load 10000 2 logons Legacy Biasing 70 users 7000 Throttled Biasing 5000 1000 5 logons 35 logons to match Average sec 0.5 1.0 1.5 2.0

22 Throttled Load Balancing Release für Prentation Server 4.0
The hotfixes can be found at: CTX Hotfix PSE400R01W2K010 - For Citrix Presentation Server 4.0 for Microsoft Windows 2000 CTX Hotfix PSE400R01W2K For Citrix Presentation Server 4.0 for Microsoft Windows Server 2003

23 Configuration Logging
Ermöglicht die Protokollierung aller Veränderungen durch Administratoren an einer Installationen Alle administrativen Veränderungen werden in einer zentralen Datenbank abgelegt (User, Datum, Item, Operation) Quellen beinhalten: Access Management Console Presentation Server Console Command-line utilities Tools custom built with MFCOM SQL Server and Oracle support Separate database; separate credentials in case you have a separate admin. Makes it easier to troubleshoot and makes SLA reporting avail. The Configuration Logging Report includes: Logon User - Which user has (attempted) to make a configuration change Date - At what time and date did the attempted change occur Item - The object which has been changed Operation- What is the attempted change In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

24 Configuration Logging

25 SpeedScreen Progressive Display für schnellere Grafik Performance
Erweitert die Vorteile des Presentation Server auf grafische Applikationen Bildarchivierungs- und Kommunikations- systeme (PACS) Graphische Informationssysteme (GIS) BI Grafiken (SAS) 2D Bildverarbeitung Dramatische Kostenreduzierung bei der Bereitstellung von grafik- intensiven Applikationen Niedrigere Bandbreitenanforderungen Bereitstellung an jedes Endgerät PACS GIS Extends the cost, security and performance benefits of Presentation Server to mission-critical graphics apps PACS, GIS mapping, BI graphics, image editing Suited for healthcare, petrochemical Dramatically reduces the cost of delivering graphics-intensive applications over networks Lower bandwidth requirements Any client device BI In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

26 Microsoft Management Console
CMC Microsoft Management Console Plug-in in die MMC Bisher: Access Suite Console Jetzt: Access Management Console Die meisten Einstellungen sind nun in der Access Management Console Still configured in CMC: Printing Policies Load Manager Installation Manager In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

27 Mehrsprachigkeit der ICA Clients
Ein einziges Client Package für alle Sprachen Nur eine Version der Updates für alle Sprachen der Clients Simplified Chinese mit enthalten Sprache kann Benutzerabhängig eingestellt werden Neu - Non-Administrator Client Install !!! 1 MUI One client package for all languages! Allows the user interface language to be changed according to the preferences of individual user All clients receive security updates at same time as English In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

28 Program Neighborhood Agent Backup URL Support
Presentation Title Goes Here Insert Version Number Here Program Neighborhood Agent Backup URL Support Fallback URL kann über WI verteilt werden Das WI ist kein “single points of failure” mehr 28 Citrix Company Confidential © 2006 Citrix Systems, Inc.—All rights reserved. © 2005 Citrix Systems, Inc.—All rights reserved. 28

29 Win32 Client unterstützt nun – 32bit color Icons
Presentation Title Goes Here Insert Version Number Here Win32 Client unterstützt nun – 32bit color Icons 32bit Farbtiefe in Icons im Systray und Taskbar “ICA” verschwindet im Icon 29 Citrix Company Confidential © 2006 Citrix Systems, Inc.—All rights reserved. © 2005 Citrix Systems, Inc.—All rights reserved. 29

30 Advanced Encryption Standard (AES)
Support für den neuesten Verschlüsselungsstandard durch Hinzufügen von AES Ciphersuites zum OpenSSL SDK (AES-128 und AES-256) Neues OpenSSL SDK ersetzt bestehende SSL SDKs aus den gegenwärtigen,relevanten Citrix Produkten Win32 Client Linux Client SSL Relay JAVA Client Is there a patch for the box or is it built in? What version of the product is this in? Nur mit Citrix Access Gateway! (Nicht SG) ! In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

31 Trusted Server Konfiguration
Erlaubt Clients die Verbindung auf ausschließlich die Server welhe vom Administrator als sicher definiert wurden Entwickelt zur Identifizierung und Durchsetzung von Trust Relations bei eingebundenen Verbindungen Ähnlich wie “trusted sites” im IE ! Secure by Design Allows client to connect to a specific set of servers Of particular interest for government agencies requiring high security Active directory group policies; similar to trusted sites in IE except you either are allowed to connect or not (nothing else) In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

32 Limit System Accounts Usage
Verbesserte Sicherheit durch den Zuordnung der Dienste auf non-system Accounts Die Namen der Dienste beginnen nun mit “Citrix”  This screen shot may need to be updated. *Screenshot taken from early build

33 © 2005 Citrix Systems, Inc.—All rights reserved.
Presentation Title Goes Here Insert Version Number Here IMA Protection Bisher gab es kein “shared secret” zwischen den IMA Diensten einer Farm Daher konnten die Daten nicht sicher verschlüsselt übermittelt werden Mittels “IMA Protection” wird ein “farmweites” shared secret bei der Installation angelegt. Mit diesem Identifier ist eine verschlüsselte Datenübertragung möglich 33 Citrix Company Confidential © 2006 Citrix Systems, Inc.—All rights reserved. © 2005 Citrix Systems, Inc.—All rights reserved. 33

34 Abgekündigt in Citrix Presentation Server 4.5
Presentation Title Goes Here Insert Version Number Here Abgekündigt in Citrix Presentation Server 4.5 Unterstützung für Windows 2000 Server Unterstützung für Win95, 98, Me Protocols: IPX, SPX, NETBEUI, Async Auto client update Datenbank Client distribution wizard Vereinfachtes Win32 Client paket Ica32.exe, ica32a.exe, ica32t.exe, wfica.cab, wficac.cab sind abgekündigt Nur noch ica32pkg.msi und web client (wficat.cab) 34 Citrix Company Confidential © 2006 Citrix Systems, Inc.—All rights reserved. © 2005 Citrix Systems, Inc.—All rights reserved. 34

35 64-bit Plattform Support für maximales Return on Investments
Best TCO So how do the costs of maintaining a Presentation Server x32 environment really compare to those in a 64-bit Presentation Server environment? Consider the five-year scenario, projected from the results of the Citrix Presentation Server/IBM System x scalability tests. You can see that running SAPGUI on Presentation Server 4.0 x64 and Windows Server 2003 x64 Enterprise Edition—for the same 1,000 SAP users—requires only two 4-processor, 8-core, 32 GB IBM System x 3850s. Although the System x 3850s are much more robust machines, the total upfront cost may actually be slightly less than with the Presentation Server x32 scenario. It is, however, the total monthly data center costs per server that make the real difference. As reflected in the table above, the user density boost from 72 to 500 users per server can result in considerable savings. Given the illustrated ownership costs, it’s possible that by deploying Citrix Presentation Server x64 you could reduce your TCO by 55 percent or more over five years! 125 Server 33 Server Enterprise Platinum Advanced NEU! 32-bit/64-bit Code Base wurden zusammengeführt Hotfixes, Updates etc. für beide Plattformen gleichzeitig verfügbar

36 Web Interface Support für ADFS
Active Directory Federation Services ADFS Support für Windows Server 2003 R2 Nicht auf Webanwendungen beschränkt ! Alle Presentation Server-Anwendungen können eingebunden werden Provide partners with federated Web access to any application Make it easier to extend application access to trusted partners with support for Active Directory Federation Services (ADFS) through Presentation Server’s Web Interface. No longer is ADFS limited to Web applications – now you can provide federated access to any Windows application delivered by Presentation Server. In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

37 Kerberos und Federation Support
Federation ermöglicht SSO zwischen vertrauenswürdigen Partner-organisationen Citrix Web Interface schafft die Verbindung zum Federation Server (ADFS, SAML) Citrix Password Manager bindet SSO mit ein Active Directory Firewall Firewall Federation Token Identity Mapping Kerberos Ticket ISAPI Agent Passwort Internet Federation Server . ADFS . SAML Citrix Web Interface (Win2k3 R2) Citrix Password Manager Citrix Presentation Server (Win2K3) Beliebige Anwendung

38 Application Streaming
Citrix Application Delivery 3/28/2017 Application Streaming Application Streaming Application streaming delivers desktop applications on demand to end-point devices for local execution. As a “pull-based” application delivery model, application streaming is an alternative to local desktop application installation as well as an alternative to traditional software distribution products that push application installations or updates to desktop PCs. Project Tarpon is the Citrix codename for new application streaming technology. Project Tarpon is built on Citrix’s patent-pending innovations and technologies in application run-time isolation, application installation profiling, and progressive application delivery and caching. Compatibility. Streaming the application and executing it in an isolation environment instead of installing it on the desktop prevents application conflicts and drastically reduces the need for regression testing. Cost. Instead of chasing down desktops to solve compatibility problems, IT has a single point inside the data center from which they can easily maintain the applications – including updates and patches – running there. Security. Tarpon combines the user convenience of having desktop applications available whenever and wherever users need them with the advantages of centralized management. These advantages include dramatically improved security, because users are no longer responsible for managing application security on their own; instead, IT professionals now have control over what applications are published and when they are updated. Performance. Tarpon provides fast performance for resource-hungry desktop applications by executing the application on the local device. This enables the application to utilize the dedicated power and computing resources on the PC to provide the level of fast performance that users have come to expect. In addition, by caching the application components on the client device, occasionally connected users can utilize desktop applications when disconnected from the network. Tarpon provides all of these user benefits while providing a centralized management model that gives IT better control over all applications. Technologien für Anwendungs-Streaming und -Isolierung Zentrales Management Selbstheilende Applikationen Keine Installation auf Benutzerseite erforderlich Beseitigt Kompatibilitäts- Probleme Niedrige TCO 38 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 38

39 Anwendungs-Streaming
… zum Presentation Server Vereinfacht die Anwendungs-bereitstllung Einfacher im Vergleich zu Installation Manager Gleiches Profil für Streaming zum Presentation Server und zum Endgerät verwendbar Verhindert Anwendungskonflikte auf dem Presentation Server Anwendungen sind voneinander isoliert Grad der Isolierung ist konfigurierbar Vereinfacht die Presentation Server-Farm Verwaltung Anwendungen bei Wartungsarbeiten einfach auf andere Server verschieben In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

40 Application Streaming
… zum Endgerät Schnelle Bereitstellung von Anwendungen und Updates Verhindert Anwendungskonflikte Eliminiert Regressions-Tests Bereitstellung von Anwendungen, die lokal ausgeführt werden sollen Offline-Nutzung durch mobile Mitarbeiter Zeitliche Limitierung der Offline-Nutzung möglich Nutzt die Ressourcen des Endgeräts, incl. lokaler Peripherie In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

41 Application Streaming
Citrix Application Delivery 3/28/2017 Application Streaming Aufzeichnen: Administrator installiert einmal, das Programm läuft später überall Download: Einfache Veröffentlichung und einfacher Zugriff Ausführen: Benutzer startet Applikation in einer geschützten Umgebung ohne lokale Installation, online oder offline Aufzeichnen App Profile Download Citrix Access Management Console Ausführen Geschützte Umgebung Project Tarpon application delivery includes three easy stages: Record, Download, and Play. Record (Profile). First, Tarpon profiles the application by analyzing the application’s installation program and cataloguing application execution components and system resources needed to execute the application. In addition, Tarpon automatically encodes any necessary isolation rules needed to execute the application in an isolation environment. A self-contained application profile is generated that contains all application objects, relevant operating system components, and isolation rules. Download (Publish). This self-contained application package—or profile—is then stored on any network server located anywhere. From a centralized management console, the administrator publishes the application which broadcasts its availability to users and groups, enabling immediate availability from the familiar Windows desktop or a simple client interface. Play (Run). The application is never actually installed on the user’s computing device. Instead, Tarpon progressively downloads, or streams, application components to the target end-point device in real time, where it caches and runs them in a self-contained isolation environment. An isolation environment is a controlled virtual space for application execution that separates the bindings between an application and the underlying operating system’s resources in order to protect applications from conflicting with each other. All the user has to do is click on the published icon—or “play” it, as easily as playing a video clip. Application components are delivered “just in time” as the application requires, with additional components seamlessly delivered when needed.  This technology enables only the critical and required components of an overall application to be delivered to the client device for local execution. Once “played” the application remains persistent on the device and can be used in disconnected mode. On subsequent reconnections, the application is automatically resynchronized with the application profile published on the server, to immediately reflect any changes that have been made centrally by IT. This enables IT to cost-effectively and easily distribute any software updates. 41 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 41

42 Application Streaming
Stellt Applikationen und Updates on demand zur Verfügung Verhindert Applikationskonflikte Eliminiert Regressionstest Ermöglicht die Bereitstellung von Applikationen welche lokal genutzt werden müssen Offline Nutzung für mobile User mit der Möglichkeit Verfallsdaten zu setzen Lokaler, Peripherie Support, dedizierte CPU oder Memory Anforderungen Expand application delivery options with Application Streaming Use Application Streaming to rapidly deliver applications and updates to users without worrying about desktop or application conflicts. This greatly simplifies provisioning and maintenance of applications—and can be done during normal working hours, without disrupting users. By adding streaming to the existing application virtualization capabilities, Presentation Server provides a flexible system that can dynamically select the best application delivery method for the user, application, device or network. You can stream applications to mobile users who often work offline, and, for maximum control and security, virtualize applications that access confidential data. Rapidly delivers applications and updates on-demand Prevents application conflicts Eliminates regression testing For servers, simplifies provisioning and maintenance of Presentation Server farms For desktops, enables Presentation Server to deliver applications that must be used locally Mobile workers who need to use applications offline Local peripheral support, dedicated CPU, or memory requirements In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

43 Application Streaming
Funktionen Basis ist: AIE – Application Isolation Envirnoment (eingeführt mit CPS 4.0) Anwendungs-Streaming zum: Citrix Presentation Server 4.5, Enterprise oder Platinum Edition Client PC Wird über Anwendungsveröffentlichung bereit gestellt Bei Bedarf pre-caching Einheitliches Benutzerinterface: Web Interface Program Neighborhood Agent In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten © 2006 Citrix Systems, Inc.—All rights reserved.

44 Isolation 2.0 … verhindert Kompatibilitätskonflikte
Erweitert die System- und Anwendungs-kompatibilität Schützt Anwendungen vor Konflikten Grad der Isolierung ist konfigurierbar Macht Regressions-Tests überflüssig Isolations-Technologie der neuen Generation Höhere Performance der isolierten Anwendungen Kern-Technologie für Anwendungs-Streaming auf Presentation Server und Endgeräte Application Isolation Environment auf Presentation Servern Application Hub Advanced Enterprise Platinum 44 44

45 So funktioniert die Isolation
AIE “box” Ohne Isolation Mit Isolation Anwendung 1 Anwendung 2 Anwendung 1 Anwendung 2 Allein genutzte DLL Gemeinsam genutzte DLL Allein genutzte DLL Windows® Windows® Installation von Anwendung 2 modifiziert die vorhandene DLL Anwendung 1 funktioniert nicht mehr… Isolieren der Anwendung 2 verhindert, dass die vorhandene DLL modifiziert wird Anwendungen 1 und 2 arbeiten ohne Konflikte

46 Streaming zum Client PC
Presentation Title Goes Here Presentation Title Goes Here Insert Version Number Here Insert Version Number Here Streaming zum Client PC Application & System Components 2. Profiled Application Package Network File Server 1. Application Installation Profiler Isolation Rules 1-time deploy Application Installation Media 3. Application Streaming Project Tarpon leverages the isolation technology delivered in CPS 4.0 to provide (2) an Application Isolation Package, a controlled virtual space for application execution that separates the bindings between applications and the underlying operating systems resources. The (1) Application Installation Profiler is a tool that analyzes the installation of an application to determine the application components, system resources and isolation rules necessary to execute the application in the application isolation environment. (3) Application Streaming is an emerging application delivery paradigm for delivering desktop applications on demand to end-point devices for local execution. This approach eliminates application compatibility issues from installing applications on the desktop with traditional software distribution products and dramatically reduces the cost and complexity of other application streaming products by simplifying the pre-delivery process of application profiling. Application components are streamed to the target end-point device via (4) Progressive Delivery & Caching so that the parts of application are delivered as they are needed and are stored locally for subsequent use or so that users can unplug from the network and still work offline. Citrix Presentation Server 4.5 Desktop/Laptop ICA Client Citrix Web Interface 4.5 4. Runs locally © 2006 Citrix Systems, Inc.—All rights reserved. 46 © 2005 Citrix Systems, Inc.—All rights reserved. © 2005 Citrix Systems, Inc.—All rights reserved. 46 46

47 Streaming zum Presentation Server
Presentation Title Goes Here Presentation Title Goes Here Insert Version Number Here Insert Version Number Here Streaming zum Presentation Server Application & System Components 2. Profiled Application Package Network File Server 1. Application Installation Profiler Isolation Rules 1-time deploy Application Installation Media 3. Application Streaming Project Tarpon leverages the isolation technology delivered in CPS 4.0 to provide (2) an Application Isolation Package, a controlled virtual space for application execution that separates the bindings between applications and the underlying operating systems resources. The (1) Application Installation Profiler is a tool that analyzes the installation of an application to determine the application components, system resources and isolation rules necessary to execute the application in the application isolation environment. (3) Application Streaming is an emerging application delivery paradigm for delivering desktop applications on demand to end-point devices for local execution. This approach eliminates application compatibility issues from installing applications on the desktop with traditional software distribution products and dramatically reduces the cost and complexity of other application streaming products by simplifying the pre-delivery process of application profiling. Application components are streamed to the target end-point device via (4) Progressive Delivery & Caching so that the parts of application are delivered as they are needed and are stored locally for subsequent use or so that users can unplug from the network and still work offline. Citrix Presentation Server 4.5 Desktop/Laptop ICA Client ICA Session Citrix Web Interface 4.5 4. Runs on CPS 4.5 „Virtualized“ via ICA 47 © 2006 Citrix Systems, Inc.—All rights reserved. © 2005 Citrix Systems, Inc.—All rights reserved. © 2005 Citrix Systems, Inc.—All rights reserved. 47 47

48 Offline-Nutzung & Lizenzierung
Citrix License Server License Use Administrator konfiguriert Apps und Benutzer für Online/Offline Nutzung Bei Start der Anwendung wird Lizenz auf Grundlage der Geräte-ID aus dem Pool entnommen Wenn nur für Online-Nutzung konfiguriert, wird die Lizenz nach Schließen der Anwendung in den Pool zurückgestellt Wenn für Offline-Nutzung konfiguriert, wird Lizenz für definierten Zeitraum ausgecheckt und nach Zeitablauf wieder freigegeben. Citrix Presentation Server X Endgerät nur Online Endgerät nur Online Endgerät Online & Offline Offline

49 Application Hub “Lager” für fertig profilierte Streaming-Anwendungen
Vereinfacht die Anwendungs-bereitstellung Einfacher im Vergleich zu Installation Manager Gleiches Profil für Streaming zum Server und zum Endgerät verwendbar Vereinfacht die Verwaltung der Presentation Server-Farm Anwendungen bei Wartungsarbeiten einfach auf andere Server verschieben

50 In zwei Schritten zur effizienten Anwendungsbereitstellung
Presentation Server Schritt 1: Verlagerung der Anwendungen ins Rechenzentrum Vereinfachung der Verwaltung Erhöhung der Sicherheit Presentation Server Schritt 2: Wahl der besten Bereitstellungs-methode Virtualisierung der Anwendung Streaming der Anwendung Benutzer Rechenzentrum

51 Die Presentation Server Produkt Informationen

52 Comparison of New Features by Edition
Advanced Edition Enterprise Edition Platinum Edition Application Virtualization Enhancements 100+ new and upgraded features SpeedScreen Progressive Display x64 support Application Streaming Application Hub Isolation 2.0 Health Assistant Performance Monitoring SmartAccess Single Sign-On It’s important to know how these new features break down by edition. Always lead with Platinum Edition for maximum value – and again, the whiteboard discussion will set up the strategic discussion that sets the stage for the Platinum edition.

53 Extend Presentation Server
Add-on licenses extend specific features to additional users Add-on License Advanced Edition Enterprise Platinum Application Streaming for Desktops Single Sign-on - Powered by Citrix Password Manager Application Performance Monitoring - Powered by Citrix EdgeSight Universal SSL VPN - Powered by Citrix Access Gateway Primary emphasis should of course be on the full value and flexibility of the Platinum Edition; however there are scenarios in which customers will use these ‘add-ons’ to either extend specific features to non-Presentation Server users (as shown in the Application Streaming for Desktops example on the slide) or supplement an Advanced or Enterprise Edition deployment Example: Company ABC uses Presentation Server Platinum Edition for most employees, but has several mobile workers that are usually disconnected from the network. ABC supplements their Platinum Edition purchase with Application Streaming for Desktops add-on licenses Example: Customer ABC has Enterprise Edition, but also has a significant investment in another SSL VPN solution as well as an Identity Management system that includes single sign-on already. However, they want the application performance monitoring, so they can purchase this as an add-on. 53

54 Subscription Advantage Benefits
For customers with active Subscription Advantage… No Charge Migration Presentation Server Platinum Edition Access Suite No Charge Migration Presentation Server Platinum Edition Step-Up To maintain the high standard of the new product line editions and provide maximum application delivery value to customers, these editions and bundles are discontinued. Customers of these products will of course want to know how their subscription advantage helps them take advantage of the new features. For customers on SA (particularly Suite and Standard Edition), the no charge migrations emphasize the tremendous benefits of the program. You should remind customers of this value and encourage them to continue renewing SA. For those who have lapsed on SA, this release demonstrates why they should get re-instated in the program and how Citrix leverages the program to provide maximum value to our customer base. Standard Edition no-charge upgrades only available to customers with active SA prior to Feb 12, 2007 No Charge Migration Presentation Server Advanced Edition Presentation Server Standard Edition 54

55 Licensing

56 A Note on Presentation Server Licensing
End User License Agreement One license for all components (except Access Gateway*) New licensing logic will be introduced Automated license compliance CPS Platinum CPS Enterprise CPS Advanced Highlight that CPS Enterprise or Platinum is a requirement for all application streaming capabilities (i.e. both desktop and streaming to the server) * Separate license ensures architectural security

57 A Note on Presentation Server Licensing
Transitional State Multiple licenses, one per component Presentation Server Platinum License Enterprise Edition Application Streaming for Desktops Password Manager™ for Presentation Server EdgeSight™ for Presentation Server Access Gateway™ Presentation Server Enterprise License Presentation Server Advanced License Advanced Edition CPS Platinum Presentation Server Enterprise Edition, Streaming, Password Manager, EdgeSight, Access Gateway 5 CPS Enterprise 2 CPS Enterprise Edition, Streaming Highlight that CPS Enterprise or Platinum is a requirement for all application streaming capabilities (i.e. both desktop and streaming to the server) CPS Advanced 1 Presentation Server Advanced License

58 A Note on Add-on Licenses for Application Streaming
License logic: Using any ONE component of Presentation Server checks out a license for ALL components Using OFF-LINE applications (through Application Streaming) checks out a license for ALL components For added off-line application capacity, buy “application streaming for desktops” add-on licenses If using ONLY streaming, licensing system will always check out add-on licenses before using CPS licenses Highlight that CPS is a requirement for all application streaming capabilities (i.e. both desktop and streaming to the server)

59 A Note on Access Gateway
Platinum Edition includes a new “Universal License” for Citrix Access Gateway Customers purchase appliances separately: Standard – Model 2000 series Advanced – Model AAC Server Enterprise – Model 7000, 9000, or new series License can be used on any appliance Customers can purchase additional licenses as needed The 7000, 9000, & series requires Access Gateway Enterprise Edition 8.0 firmware In the past, Access gateway licenses would be edition specific. The ‘universal’ license gives customers a choice of appliance to purchase based on their enterprise needs.

60 Media Content and Components

61 Media Kit The Presentation Server 4.5 media kit includes the following CDs: Presentation Server 4.5 for Microsoft Windows Server 2003® Presentation Server 4.5 for Windows Server 2003 x64 Presentation Server 4.5 Components CD EdgeSight™ 4.2 for Presentation Server Password Manager™ 4.5 for Presentation Server Presentation Server 4.0 for Windows® Server 20001 Presentation Server 4.0 for AIX, HP-UX and Solaris UNIX® Operating Environments1 These are CDs …not DVDs IMPORTANT NOTES: The Presentation Server 4.5 media kit includes Presentation Server 4.0 for customers who need to use Windows 2000 Server or UNIX operating systems. Access Gateway firmware and software is delivered with the appliance.

62 Citrix Presentation Server Platinum Supporting Courses
CTX-1259AI* Citrix Presentation Server 4.5: Administration (exam 259) CTX-1261AW* Citrix Presentation Server 4.5: Application Streaming Administration Citrix EdgeSight™ CTX-1012AI Citrix EdgeSight 4.2: Application Performance Monitoring and Analysis * Available in Q1 2007 Citrix Password Manager™ CTX-1327AI Citrix Password Manager™ 4.5: Administration (exam 327) Citrix Access Gateway™ CTX-1307BW Citrix Access Gateway™ 4.5 Standard Edition: Administration CTX-1308AI Citrix Access Gateway™ 4.5 Advanced Edition: Administration (exam 308) Provided is a list of training supporting Citrix’ latest product releases for Citrix Presentation Server 4.5 Platinum Edition. Whenever a new product release occurs, relevant courseware and exams are delivered to support that release. Traditionally Citrix releases: Selling and positioning training in advance of product release Technical training with the product release Visit for a complete course and exam listing

63 Application Delivery Infrastruktur
Citrix Application Delivery 3/28/2017 Application Delivery Infrastruktur Client-Server Hauptsitz Web Zweigstellen Application Visibility Application Security Application Delivery Dateien Home Office + Mobile Nutzer Let’s now turn our attention to the second element of Citrix application delivery infrastructure, Application Security. Voice/Video Jedes Netzwerk Partner + Kunden Desktop 63 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 63

64 Citrix Password Manager #1 für Single Sign-On und Passwort-Sicherheit
Citrix Application Delivery 3/28/2017 Citrix Password Manager #1 für Single Sign-On und Passwort-Sicherheit Smartcard Ein starkes, sicheres Logon Biometrie Token Windows Web single sign-on Host Citrix Password Manager is the most efficient way to access all applications with a single secure logon. Users authenticate once with a single strong password and Password Manager authenticates the user to all other password-protected applications, giving users one, easy-to-remember secure way to logon everywhere. Password Manager supports multifactor authentication devices such smartcards, tokens, and biometric devices. So you can add this strong authentication functionality to all of your applications in a single, easy step with one investment, and with zero modifications to your applications. With Password Manager, full single sign-on functionality is available while the user is connected to the network or offline. … für den Zugang zu allen Applikationen 64 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 64

65 Password Management für stärkste Applicationssicherheit
Verbessert Applikationssicherheit Isolierte Authentisierung minimiert das Risiko des Passwortdiebstahls Automatisierte Passwortwechsel vermeiden Passwortverluste Password Policy kontrolliert gleichbleibende Passwortstärke Logging der Authentication Events verbessert die Übersicht Vereinfachter Applikationszugriff Ein Logon reduziert die Komplexität Self-service Reset und Unlock reduzieren Help-desk Calls Strengthen application security with Password Management Secure application logons with Password Management, powered by Citrix Password Manager. With automated single sign-on, password policy control, and self-service password reset, you can enhance the security of all password-protected Windows applications delivered by Presentation Server. Key Message: Just as you know the benefits of centralizing application delivery with CPS, you can now realize the value of centralization for password management with CPM SIMPLIFY APPLICATION ACCESS One logon – simplifies access Why should CPS customers care? – one logon reduces barriers to application access, encourages more IT systems usage, and eases user adoption of new applications. Just as you have centralized application access Web Interface Password Reset – simplifies access Why should CPS customers care? – Over 90% of CPS customers use Web Interface to access their applications. Now, remote users can reset their primary network password through Web Interface, avoiding user frustration with long help desk calls and reducing help desk costs for manual password resets. Federation to any app – simplifies access Why should CPS customers care? -- Active Directory Federated Services (ADFS), Kerberos, and Federated Environment support enable federation to any type of application--not just web apps--deployed on Presentation Server and accessed through Web Interface 4.5. Federating identities across companies to simplifies application access; companies establish trusted relationships across domains that allow access without entering additional credentials since Password Manager automatically submits the credentials. Now companies can share applications and more easily collaborate. IMPROVE APPLICATION SECURITY Strong password policies – improves security Why should CPS customers care? -- Now that Password Manager is managing user logons, strong passwords can be enforced on CPS applications to improve security without inconveniencing the end user. Since Password Manager acts as an authentication intermediary, Password Manager can be configured to use strong authentication before accessing the application. Password Manager works out-of-the-box with more than 25 strong authentication devices, eliminating the time and cost of integration of strong authentication with each application. If Password Manager is managing credentials for an application then strong authentication can be used without application modification. Automated password changes – improves security Why should CPS customers care? – In one central location, CPS administrators can control how frequently and whether password changes are manual, automated, or completely transparent to the user. When Password Manager is configured to provide transparent password changes, users do not know their passwords, which improves security. Log all authentication events – improves security Why should CPS customers care? – Need to demonstrate regulatory compliance for when users logged on to an application or changed an application password? Password Manager logs over 25 different events including logon success, logon failure, change password. These events can be included in a comprehensive security strategy, helping facilitate regulatory compliance. Get more ROI from your Presentation Server investment Why should CPS customers care? -- For CPS applications, the Password Manager agent is published on CPS, which makes it easy to replicate the Password Manager agent across multiple CPS servers and made available to thousands of users in only a few hours. Additionally, CPS policies can be used with Password Manager to target which users or application groups are to receive single sign-on functionality. A baseline implementation in a CPS environment, where 3-5 applications are configured and Password Manager is deployed to pilot users, can be done in 2 hours. See the new Password Manager “Quick Deployment Guide” on the KnowledgeCenter -- Automatisierter Logon, Policy Kontrolle und Self-service In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

66 Citrix Password Manager #1 für Single Sign-On und Passwort-Sicherheit
Citrix Application Delivery 3/28/2017 Citrix Password Manager #1 für Single Sign-On und Passwort-Sicherheit Unterstützt von führenden Security-Anbietern Einziges SSO-Produkt mit Security-Zertifizierungen Mehr als 2x so viele Kunden wie der nächste Mitbewerber Am schnellsten wachsendes SSO-Produkt auf dem Markt Identity Management Suites Mehrstufige Authentifizierung Multifactor Authentication—Citrix Password Manager has tested compatibility with each of these vendors. Additional multifactor authentication products will work out-of-the-box with Password Manager as long as they use the Microsoft or Novell GINA—no additional integration needed. Secure Computing and VeriSign—On 14 Feb Citrix issued a press release announcing that “Secure Computing and VeriSign Recommend Citrix Password Manager as Enterprise Single Sign-On Solution” (http://www.citrix.com/English/NE/news/news.asp?newsID=19927). Additionally, Citrix is engage at the field level with both companies to drive demand for the joint solutions. Hewlett-Packard—HP has identified Citrix Password Manager as its “Preferred Enterprise Single Sign-on Vendor”. Password Manager complements each of the other products in HP’s Identity Management Suite. Other IAM partners—IBM, Microsoft, Courion and M-Tech also provide identity management products and are members of Citrix’s AccessPARTNER program. Context Management—In healthcare accounts Context Management is a critical functionality to have in conjunction with an ESSO product. Context Management allows users to access the same patient record across disparate systems even with a different patient ID in each system. Context management reduces the “time to information” for hospital personnel. Citrix Password Manager also has tested compatibility with Carefx. Context Management (CCOW) 66 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 66

67 Universelles SSL VPN Gateway für Citrix Smart Access
Die einzige zweckgebundene, sichere Remote zugriffslösung für den Presentation Server Ermöglicht vollen VPN Zugriff für bestimmte User Einfach und Schnell zu installieren – Konfigurierbar als als eine “integriertes Secure gateway” Transparent für User – Keine Client updates, gleicher Logon Provide secure remote access with industry-leading SSL VPN Powered by the Citrix Access Gateway product line of SSL VPN appliances, the new secure gateway solution provides secure remote access with SmartAccess™ granular access control policies and integrated endpoint analysis. Optionen für passende Skalierbarkeit und fail-over needs In der Advanced Edition enthalten In der Enterprise Edition enthalten In der Platinum Edition enthalten

68 © 2006 Citrix Systems, Inc.—All rights reserved.
Citrix Application Delivery 3/28/2017 Universelles SSL VPN Gateway für Citrix Smart Access Die einzige zweckgebundene, sichere Remote zugriffslösung für den Presentation Server „Browser only“ access Browser based access (https) Office-Document-conversion into HTML Read attachment Secure Gateway Encryption von ICA sessions „Full VPN“ Use local applications sync. Citrix Access Gateway is a universal SSL VPN appliance that provides a secure, always-on, single point-of-access to all applications and protocols. It has all of the advantages of IPSec and SSL VPNs, without their costly and cumbersome implementation and management. With Citrix SmartAccess, Access Gateway finely controls both what enterprise resources can be accessed and what actions can be performed, increasing security and facilitating regulatory compliance. Access Gateway delivers the best access experience for everyone: secure access to enterprise resources for the business, easy access for users, and simple administration and cost effectiveness to provide access for IT. And of course, it’s the best SSL VPN to use with Citrix Presentation Server, bar none. The Citrix Access Gateway is a comprehensive product line of both appliance models and software editions, each one tailored to best fit any customer need. Note: Citrix Access Gateway, Advanced Edition is the edition provided in the Citrix Access Suite. #1 for SSL VPN Remote Access 68 © 2006 Citrix Systems, Inc.—All rights reserved. 68

69 Universelles SSL VPN Gateway Wähl’ Deine Appliance !
Enterprise Edition Für Umgebungen mit höchsten Anforderungen an Sicherheit, Skalierbarkeit und Performance Advanced Edition Einfacher und sicherer Remotezugriff mit enger Kontrolle über Citrix SmartAccess™ Standard Edition Einfacher, kosteneffektiver und sicherer Remotezugriff

70 Application Delivery Infrastruktur
Citrix Application Delivery 3/28/2017 Application Delivery Infrastruktur Client-Server Hauptsitz Web Zweigstellen Application Visibility Application Security Application Delivery Dateien Home Office + Mobile Nutzer Let’s now turn our attention to the second element of Citrix application delivery infrastructure, Application Security. Voice/Video Jedes Netzwerk Partner + Kunden Desktop 70 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 70

71 Das haben Sie sicher schon gehört:
Citrix Application Delivery 3/28/2017 Das haben Sie sicher schon gehört: Anwendung ist langsam! ? System ist langsam! While most companies have sophisticated system management tools that provide an enterprise view of their servers and networks, they lack a similar view of application performance and availability as experienced by the end-user. Even with the best managed systems, we’ve all heard this before: “my application is slow”, or “sorry for the delay, but the system is slow today”.. The problem, no visibility into what’s going on. So you guess. You try to fix something, or you add capacity, and you hope it goes away. IT- Administrator Keine Transparenz Benutzer 71 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 71

72 Manchmal liegt es am Client …
Citrix Application Delivery 3/28/2017 Manchmal liegt es am Client … Anwendung ist langsam! You guess because you don’t have the right tool. Citrix EdgeSight is that right tool. EdgeSight is purpose-built for the IT administrator to understand what’s truly happening that’s impacting the end-user’s experience. Sometimes the issue is on the user end, because it’s their computing device which is underpowered, not the network or server, or perhaps there’s a local application (like in the example shown) where the local resources are being overly consumed. IT- Administrator Benutzer 72 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 72

73 Manchmal ist die Anwendung schuld …
Citrix Application Delivery 3/28/2017 Manchmal ist die Anwendung schuld … System ist langsam! Sometimes it is the application, not the user’s device, not the network, and not the server itself. Here we see a faulting application DLL. EdgeSight provides the in-depth information (much more than shown here) that IT can actually provide to the application developer or vendor for resolution. And once they get that information from you, they’ll want even more… IT- Administrator Benutzer 73 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 73

74 © 2006 Citrix Systems, Inc.—All rights reserved.
Citrix Application Delivery Manchmal kommen mehrere Ursachen zusammen … 3/28/2017 Client Netzwerk And sometimes it’s a combination of things. With round-trip analysis technology, EdgeSight can monitor performance at each layer of application or data delivery, from end-point to end-point, from user device to back-end database server. Server 74 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 74

75 Haben Sie darauf Antworten?
Wurden die Service Level Agreements eingehalten? Haben unsere Citrix Presentation Server genügend Kapazität? Wie sieht die Applikations-Performance aus Sicht der Endbenutzer aus? Können wir unsere Supportkosten ohne Outsourcing senken? Welchen Effekt hat der gestern eingespielte Patch heute auf meine Endbenutzer? … und viele mehr! Throughout our discussion today please keep the following questions in mind. Ask yourself if, with your current monitoring solutions, do you have the ability to understand your end users perspective the answers to any or all of these questions. 75

76 © 2003 Citrix Systems, Inc.—All rights reserved.
Citrix NetScaler Corporate Intro Presentation August 2005 Die Realität heute 78% der Anwendungsprobleme werden über nachträgliche Auswertung von Help Desk-Calls erkannt, nicht über ein Live-Monitoring der Infrastruktur Ein Problem tritt durchschnittlich 6 mal auf, bevor ein Benutzer einen Help Desk Call aufmacht Administratoren haben zu wenig oder gar keine Detailinformationen zu geschäftskritischen Services und Systemen 76 © 2003 Citrix Systems, Inc.—All rights reserved. 76

77 Citrix EdgeSight #1 für die Überwachung der Anwendungs-Performance
Citrix Application Delivery 3/28/2017 Citrix EdgeSight #1 für die Überwachung der Anwendungs-Performance Client-Server Apps Anwendungs-Infrastruktur Web Apps Application Visibility Desktop Apps Netzwerke Server Datenbanken PC Systeme Citrix EdgeSight shifts the IT focus from technology and systems to end-users and achieving business goals. It moves the emphasis away from the “plumbing” – the networks, servers, and infrastructure – to the actual end-user experience. The result: IT organizations have the insight, data, and tools they need to ensure that all IT resources are operating at peak efficiency – so that end-users may do the same. Proaktives Performance-Monitoring aller Anwendungen Aufzeigen von Performance-Trends und Bottlenecks Höhere Transparenz für schnelleren Benutzersupport Verbesserte Nutzungsbedingungen für Endanwender 77 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 77

78 Verbessere Endbenutzer- Produktivität
Citrix NetScaler Corporate Intro Presentation August 2005 Citrix EdgeSight Verbesserte Analyse und Diagnose des Applikations-verhaltens Trend Support Administration Support / Entwicklung Identifikation von langsamen Anwendungen Management der System-Ressourcen für Beseitigung von Störungen Reports der Applikationsnutzung Server-seitige Performance-Trends Analyse der Performance aus Benutzersicht - in Echtzeit Erfassen von Applikations-Crash-Daten Tuning von selbstgeschriebenen Applikationen Verbessere Endbenutzer- Produktivität 78 © 2003 Citrix Systems, Inc.—All rights reserved. 78

79 EdgeSight - Architektur
Citrix NetScaler Corporate Intro Presentation August 2005 EdgeSight - Architektur Back-End der Applikations-Infrastruktur Presentation Server Infrastruktur EdgeSight Presentation Server Agent Datenerfassung pro Sitzung Erfassung auf System-Level Reporting der Server-Kapazität Endgerät EdgeSight Endgeräte-Agent Selbst-konfigurierender Agent Kontinuierliche Datenerfassung Statusdaten Statusdaten EdgeSight Console Browser-basiertes UI Alerts in Echtzeit Ursachen-Analyse Historische Trends EdgeSight Server Konfiguration der Regeln Datenanalyse und -speicherung Zentrale Administration der Agents 79 © 2003 Citrix Systems, Inc.—All rights reserved. 79

80 Citrix EdgeSight – stellt eine optimale Anwendungs-Performance sicher
Citrix NetScaler Corporate Intro Presentation August 2005 Citrix EdgeSight – stellt eine optimale Anwendungs-Performance sicher Zwei Produkte EdgeSight for Endpoints Performance Management aller Applikationen aus Benutzersicht EdgeSight for Presentation Server Performance Management von Appli- kationen in Presentation Server-Sitzungen In der Advanced Edition enthalten In der Enterprise Edition enthalten In der In der Platinum Edition enthalten © 2003 Citrix Systems, Inc.—All rights reserved. 80

81 Diese Informationen bietet EdgeSight
Backend System-level Monitoring lokale Performance & Verbindungsperformance Anwendungsprotokoll Verbindungsperformance Anwendungsprotokoll CPS System-level Monitoring Desk-/Laptop ICA-Performance & lokale Performance „EdgeSight for Endpoints“-Agent Desktop Performance Metrics CPU, Memory, Disk Network Performance Metrics RoundTripTime ServerResponseTime ClientResponseTime Network Errors Alle Werte pro Prozess/Anwendung und als Total „EdgeSight for Presentation Server“-Agent Desktop Performance Metrics CPU, Memory, Disk Network Performance Metrics RoundTripTime ServerResponseTime ClientResponseTime Network Errors ICA-Performance Alle Werte pro Prozess/Anwendung, pro User/Session und als Total

82 EdgeSight for Presentation Server Hauptfeatures
Citrix NetScaler Corporate Intro Presentation August 2005 EdgeSight for Presentation Server Hauptfeatures Speicher, CPU, Log-in Zeit/Dauer, ICA-Sitzungslatenz Analyse der Sitzungsdaten Benutzer ↔ Server Zuordnung Ermittelt Server für jede Benutzer-Sitzung Performance Alerts in Echtzeit Schwellwert- und Event-Alerts Analyse der Applikationsnutzung Monitoring aller Applikationen Netzwerk- und Client- Performance-Daten ICA- und Back-End-Traffic Daten pro Nutzer-Sitzung 82 © 2003 Citrix Systems, Inc.—All rights reserved. 82

83 EdgeSight for Endpoints Haupt-Features
Citrix NetScaler Corporate Intro Presentation August 2005 EdgeSight for Endpoints Haupt-Features Monitoring der Performance auf Benutzerseite Performance-Metriken für alle Applikationen aus Benutzersicht Crash-Diagnose Automatische Speicherung von Anwendungs-Crashs Daten und Kontext-Info Echtzeit-Performance Alerts Schwellwert- und Event Alerts basierend auf Transaktionszeiten Erfassung der Anwendungsnutzung Monitoring aller Applikationen, automatisch für neue Anwendungen Netzwerk Verbindungs-Daten Client-seitiges Netzwerk-Monitoring 83 © 2003 Citrix Systems, Inc.—All rights reserved. 83

84 Applikations-Fehler Trend Information
Application rollout without training after a user interface was changed. The application errors captured indicate that the end users require some training or the UI needs to be adjusted so that it is more intuitive. 84

85 Applikations-Fehler Support Information
Application rollout without training after a user interface was changed. The application errors captured indicate that the end users require some training or the UI needs to be adjusted so that it is more intuitive. 85

86 Netzwerk Durchsatz Trend Informationen
A private Retail banking customer is able to utilize EdgeSight to review and there were on your being consumed by applications from the retail branch offices. On a weekly basis, they run EdgeSight reports which show the network volume consumed by each branch across their organizations. They then have the ability to look at the actual applications or processes which are generating the network volume. The IT department can then evaluate the applications which generated this traffic and determine first of all it is a sanction business application and today is to determine the best way to buy and was necessary to support that application 86

87 Application Faults Support Information
Going to the crash report we can see a plethora of data from the process performance of the crashing application, summary data about the crash, information about the host hardware and platform, system and network performance, what threads were doing in the process, all the way down to what the user was doing, what windows were active and what was the last user activity in them. We see here the user activity in both the faulting application and the other applications that were active act the time of the crahs

88 ICA Monitoring (Agent nur auf den CPS)

89 Unser Lösungsangebot:
Citrix Application Delivery 3/28/2017 Unser Lösungsangebot: Application Delivery Infrastruktur Performance. Sicherheit. Kosten. Application Security Application Delivery Application Visibility In summary, the unique value of Citrix is in providing businesses with a flexible application delivery infrastructure which allows any application to be delivered to any user in any location with the best performance, best security, and best total costs of ownership. Its three elements – application delivery, application security, and application visibility – enable IT to transform the way they enable and conduct business… <next slide> 89 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 89

90 © 2006 Citrix Systems, Inc.—All rights reserved.
Citrix Application Delivery 3/28/2017 Best Access Experience. Anytime. Anywhere. Thank you. 90 © 2006 Citrix Systems, Inc.—All rights reserved. © 2006 Citrix Systems, Inc.—All rights reserved. 90


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