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Store Connectivity SAP Best Practices for Retail (US) SAP Best Practices.

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Präsentation zum Thema: "Store Connectivity SAP Best Practices for Retail (US) SAP Best Practices."—  Präsentation transkript:

1 Store Connectivity SAP Best Practices for Retail (US) SAP Best Practices

2 Scenario Overview 1 Purpose This scenario describes the connection of POS systems to SAP Retail. For the POS Outbound, the data transfer to the POS system, the download of articles, assortment lists, conditions, promotions, etc. is covered. In addition to the initial supply of data, another important aspect is the continuous preparation of change data, such as price changes. For the POS inbound not only the uploading of sales data, cash balancing, store orders, goods movements, etc. is explained, but also processes are covered that use this data, e.g. store replenishment, physical inventory. Benefits Several interface technologies to support different store technologies Flexible distribution models to supply POS Systems with only the needed master data for the store Centralized monitoring for inbound and outbond data transfer Key process flows covered General POS interface settings outbound/inbound Settings for Store Order/Store Order Return, Store Physical Inventory, Store Replenishment, Error Messages in Inbound, Goods Movements Purpose and Benefits:

3 Scenario Overview 2 Required SAP EHP3 for SAP ERP 6.0 Company roles involved in process flows Retail Masterdata Manager Retail Store Manager Retail Pricing Manager Accounts Payable Assistant General Ledger Retail Replenishment Planner Retail Sales Person SAP Applications Required:

4 Process Flow Diagram POS Outbound POS Interface (Outbound) / Download Master Data to Cash Desk Initialization in POS Outbound Manual Selection for POS Outbound Displaying created Idocs in POS Monitor Retail Store Manager Creating Change Message Displaying created Idocs in POS Monitor POS Outbound in Detail Download of Informtion on Merchandise Categories Download of Article Data Download Promotion Discounts Download of Personal Data Download of Setting Assignments Download of Follow-On Items EAN References Download Integration Idoc Types for HPR and Standard Assortment List Download Bonus Buy Data Initialization and Full Version Manual Request Assortment List Displaying IDoc Functional Scope Differences between Standard Assortment List and HPR Assortment List

5 Process Flow Diagram Process POS InboundSales Sales as per Receipts to Anonymous Customer: Cash Payment with different currencies Retail Store Manager Sales as per Receipts to Anonymous Customer: Return Sales as per Receipts: Sales of Voucher Sales as per Receipts to Anonymous Customer: Payment with credit card and customer cards as well as Granting Item Discounts Sales as per Receipts to Anonymous Customer: Payment with credit card and customer cards as well as Granting Header Discounts Sales as per Receipts: Payment with Voucher Financial Transaction - Cash Removal Clearing of Credit Cards Aggregated Sales Means of Payment Displaying Clearing Account Executing Settlement Posting Incoming Payments Displaying Incoming Payments Accounting Document Displaying Settlement Accounting Document

6 Process Flow Diagram Store OrderPrerequisites Creating store order and stock transport order Displaying order confirmation Retail Store Manager Goods Receipt in Store Create delivery for stock transport order Create / Confirm transfer order Post Goods Issue for DC Change Store order and stock transport order Displaying Stock in DC Returning Goods to Vendor Redisplaying Stock in DC Displaying Stock in DC Posting Goods Issue to Unrestricted Use Store Order Return Create Store Order with Return Item Displaying Order Confirmation Goods Receipt (Real Goods Issue) in Store Creating Delivery for Purchase Order in DC Post Goods Issue for Delivery (Real Goods Receipt in DC for Returned Goods) Store Procurement directly from Vendor External Purchase Order; Inbound via POS Goods Receipt Displaying Purchase Order Invoice Verification

7 Process Flow Diagram Store Replenishment Prerequisites for Replenishment Store Sales Retail Store Manager Replenishment Planning Processing Process Delivery Changing Delivery Checking Stock before Store Goods Receipt Stock Transport Order Store Goods Receipt for Delivery Multistep Replenishment Checking Store Sending Physical Inventory Document to Store Freezing Book Inventory Preparing Physical Inventory Checking Stock Store Physical Inventory and Freeze Book Inventory Physical Inventory with Posting Block Process differences Checking Status in Physical Inventory Document Sending back count results Sending Physical Inventory Document to Store Setting Posting Block Goods Movement before count posting Process differences Counting Physical Inventory Sending back count results Goods Movement before count Posting Physical Inventory Overview Physical Inventory Controlling Checking Status in Physical Inventory Document Evaluate Physical Inventory

8 Process Flow Diagram Retail Store Manager Goods Movement Goods Receipt in Store Special Store Goods Movements Retail Pricing Manager Inbound error message POS Messages Messages from cash Register Messages to cash Register Outbound error message Dummy Initialization (RWDSLDUM) Reprocess (RWDREPROCE SS) Download of Bonus Buy Bonus Buy and Coupons Dummy Initialization (RWDPOSDU) Reorganizatio n (RWDPOSRS) Pointer Deletion (RBDCPCLR) IDoc Analysis (RWDIDOCSL) General Download Tools Assortment List Tools Reorganization check (RWDREORGC HECK2) POS Sales including coupon (Bonus Buy) discount Analysis Reports WPER2 POS Outbound Tools Object Analysis (RWDDOWNLOAD) IDoc Analysis (RWDIDOCPOS) Reorganization check (RWDREORGCH ECK) Reprocess (RWDREPROCES S2) Sales Analysis in Business Intelligence (BI) Overview SAP BI POS in BI Retail Content

9 POS & Payment Cards

10 POS - Cash Register : Overview POS & Payment Cards Settlement of Payment Cards Handling of Cash Balancing Processing of Voucher Handling Regular Procurement of Stores with current Master Data (e.g. Article Master Data and Conditions) Transmission of Sales and Returns to the central SAP Retail System transacted in Stores by known and unknown Customers

11 POS - Cash Register : Interfaces SAP Retail ALE/EDI Stores/Point-Of-Sale Conversion Communication POS-Converter IDoc Article Maste Data Conditions Delivery Note Output Unit Sales Orders Store Orders Store Goods Receipts Input Unit POS- Monitor POS-Interface

12 POS Cash Register: Outbound POS- Outbound Exchange Rates WPDCUR01 Article Master Data incl. Conditions WP_PLU03 EAN- Assignments WP_EAN01 Merchandise Categories WPDWGR01 Set- Assignments WPDSET01 Tax Rates WPDTAX01 Customer Data WP_PER01 Follow on Item WPDNAC01 Bonus Buy WPDBBY01

13 Handling in POS-Outbound Application ALE POSEDI DataPreparation Transfer into the communication files Master- IDoc Comm.- IDoc Converter Comm.- datei StatusData Communication Store System

14 POS Cash Register: Inbound POS- Inbound Store Orders WGSREQ02 Sales as per receipts : WPUBON01 aggregated: WPUUMS01 Goods Movements WPUWBW01 Payment Information WPUTAB01 Financial Transactions WPUFIB01 Cashier Satistics WPUKSR01 Store Inventory WVINVE03 Master Data Article, EAN- Assignments WP_PLU03 WP_EAN01

15 Handling in POS - Inbound Application ALE Idoc File Comm.- IDoc ApplicationData Workflow ApplicationFunction Converter Comm.- datei StatusData Communication Store System

16 POS : Handling of Payment Cards Debits amount from the cardholder and transfers it to the bank of the retailer Delivers goods and accepts payment cards Uses payment card to buy - Authorization via POS- systems - settles payments Retailer Customers Bank Clearing house Customer / Cardholder Retailers Bank

17 Store Order / Store Return

18 Scenario Purchase Orders Ordered Merchandise Distribution Center Store / Franchisee

19 Communication R/3 Central R/3 System Store System maintained: VZ01 maintained: M002 Stock Transport Order Confirmation DC Store IDoc

20 Store physical Inventory

21 Periodic physical inventory Create and post physical inventory document Print count list at store or convert to MDE Count, weigh, measure, estimate Send back counted results Post physical inventory differences Send physical inventory document to store Physical inventory analysis Difference Block storage location Unblock storage location

22 Creating and Sending the Inventory Documents Document date Article Planned count date Store Storage Location IDoc Inventory Document Head Office Store

23 Posting Block Di Mo Physical Counting Analysis of physical inventory Inventurums atz Inventurdiffer enz Inventory postings are blocked for the duration of the physical inventory Transfer of count results causes delay of time

24 Phys. inv. results sent back to central system POS-Simulation Counting results

25 Clearing of phys. inv. differences I-Differenz 1 Inventory Management BookActual Stock 100 Counted Initialize recount or posting differences Difference 1 Counting Results

26 Store Replenishment

27 Replenishment Process in SAP Retail handles the Procurement of Stores with Goods For the Use of Replenishment the Inventory Management is obligatory Inventory Update of reported Store Sales Procurement (Store Stock has to be replenished)

28 Store Replenishment Information Merchandise DCStore

29 Store Sales Sales Sales in Store Several Steps Replenishment elektronical POS Data Transfer (POS-Converter) IDoc Central SAP R/3 Retail System POS-Interface integrated Replenishment or

30 Replenishment: Overview Inventory Management Inventory UpdateProcurement Replenishment ArticleStore

31 Inventory Management – Planning of Replenishment Net-Change-Model ATP Requirements Planning Follow on Documents Purchase Order

32 Coupon and Bonus Buy

33 Definition Coupons are cuttings from leaflets or newspapers when presented at POS special conditions are granted for certain products. Coupons in SAP Retail are treated like articles. Bonus buys are deals, which grant special prices, discounts or free articles, if certain prerequisites and general conditions are fulfilled. In the Bonus Buy, Coupons can be assigned as prerequisite.

34 Specification - Usage Relationship between dynamic groupings of articles and subject to certain prerequisites based on certain scales resulting in certain condition being granted general requirements... If you buy 5 promotion articles spending over a total amount of 50 USD... Well give you a certain article with 10 % discount % discount for 3 articles % discount for 5 articles...

35 Conditions Conditions are: fixed prices Free goods discounts Fixed discounts Percentage discounts Conditions are agreed upon : Single Article All articles purchased together Article grouping All Prerequisites

36 Specification Types of Coupons Generated by Manufacturor Generated by Retailer Identification Barcode on POS

37 Scenario POS Store Central System POS-Upload POSDownload Coupon Master Data Promotion Infosystem FI Product Catalog Conditions POS - System Coupon

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