Die Präsentation wird geladen. Bitte warten

Die Präsentation wird geladen. Bitte warten

John Ellenberger Director Research SAP Labs SAP Research: Public Safety An example of how SAP Leverages their Research Team to innovate in the public sector.

Ähnliche Präsentationen

Präsentation zum Thema: "John Ellenberger Director Research SAP Labs SAP Research: Public Safety An example of how SAP Leverages their Research Team to innovate in the public sector."—  Präsentation transkript:

1 John Ellenberger Director Research SAP Labs SAP Research: Public Safety An example of how SAP Leverages their Research Team to innovate in the public sector Example: Soknos

2 © SAP 2008 / Page 2 SAP Research EMEA & APA Global Network (CECs/SRCs) Pretoria Brisbane Sophia Antipolis Walldorf Karlsruhe Dresden Belfast Darmstadt Campus-based Engineering Centers SAP Lab-based Research Centers Zurich St.Gallen Raanana © SAP 2008 / Standard Presentation / Page 2 Bangalore (New) R&D sites

3 © SAP 2008 / Page 3© SAP 2007 / Standard Presentation / Page 3 SAP Research – Organizational Role Basic research Applied research Industrial research Exertion of influence Innovation Invention Discovery Transfer into SAP products

4 Q. How do we assure that our public safety product meets the needs of the end-user? © SAP 2008 / Page 4 Short Answer: Just like we do all our commercial products. Almost all SAPs products are developed in cooperation with one or more key customers from concept to production. The research group plays a role in identifying and realizing the longer term trends on behalf of the product groups. Lets look at a recent example of one such project in the public safety space: the incident management system called SOKNOS

5 © SAP 2008 / Page 5 from to Pre-planned Dynamic from to Reactive Anticipatory from to Single-agency Collaborative Observe a Changing Approach to Public Safety By talking to customers, collaborators and colleagues we observe a new trend/change in context…

6 © SAP 2008 / Page 6 Formulate a Vision The SoKNOS vision is to enable decision makers to quickly find and integrate information from heterogeneous and distributed environments to visually explore the situation at hand, individually or in collaboration to create new information such as commands or requests but also new geo-spatial objects, plans and documentations In short: … SoKNOS follows the vision of seamlessly integrated, heterogeneous information sources that enable emergency organizations to collaborate in an efficient way. Police Further Organizations THW Fire Fighters Soknos

7 © SAP 2008 / Page 7 Bring Together A Collaborative Team SoKNOS Funded by: Federal Ministry of Education and Research Consortium lead: SAP Research Industry B2M Software AG ESRI Geoinformatik GmbH itelligence AG SAP AGAcademia Fraunhofer Gesellschaft (IGD, IESE) DFKI TU Darmstadt (KOM, TK) TU Dresden (GIS) WWU Münster (IFGI) Rutgers University (CIMIC) End users Fire Department Berlin German Police University Fire Department Cologne Federal Agency for Technical Relief

8 © SAP 2008 / Page 8 Breakdown The Problem Into Areas of Expertise and Assign Them to the Experts The requirements of the next generation of emergency management systems can be grouped in four research areas: Information Creation Visualization & User Interaction Requirements Information Service Integration Information Aggregation & Generalization High Resolution Management

9 Feed the Commercial Pipeline The deliverables from the research group can take a number of forms: Well documented requirements Prototype and Usage Experience Expertise (i.e. personnel) Spinoff Additional projects / research In the case of SOKNOS: A prototype was built and widely demonstrated A consulting deliverable was built using research programmers working under supervision of the product / consulting team A follow-on project was proposed to apply similar technology to different domain For more information http://www.soknos.de/http://www.soknos.de/ © SAP 2008 / Page 9

10 © SAP 2008 / Page 10 Thank you!

11 Extra Slides These slides are not being presented © SAP 2008 / Page 11

12 © SAP 2008 / Page 12© SAP 2007 / Standard Presentation / Page 12 SAP Research Programs Focuses on possibilities to increase efficiency in all phases of software develop- ment at SAP. Centers on seamless integration of data and events in the real world into business software, to provide reliable support for business processes and decisions. New and existing technologies form the foundation for operations based on SAP architecture. Provision of user- centric security solutions for dynamic, collaborative, and adaptive inter- enterprise business scenarios Focuses on modeling, execution, and continuous development of cross-system and intercompany business processes. Evaluates innovative technologies for the intelligent support of teamwork. The goal is to execute complex, knowledge- intensive, cooperative processes more efficiently. Focuses on data management, dealing with data acquisition, storage, access, and analytics in order to enable the real-time enterprise

13 © SAP 2008 / Page 13 Visualization & User Interaction Ease of Use thorough training cannot be assumed Personalization needs of different user groups Collaboration Support exchange views share perspectives Tracking Objects Across Views track objects in parallel spatial, temporal and organizational views Adjustment of Level of Detail reduce cognitive load Requirements Visualization & User Interaction

14 © SAP 2008 / Page 14 Requirements Information Service Integration Information Service Integration Information Integration Ontologies, Semantic Annotations Advanced web service registration Reliability & Security

15 © SAP 2008 / Page 15 Requirements Information Aggregation and Generalization Information Aggregation & Generalization Information Aggregation aggregate information in a single object different sources Information Consistency identify misconceptions and inconsistencies esp. for information from different organizations Information Generalization simplified views for quick overview based on aggregated information

16 © SAP 2008 / Page 16 Requirements Information Creation Information Creation Digitizing Information get analogous data into the system quick & easy Simulation, Interpolation, Risk Analysis reliable simulations & interpolations cross check decisions Create New Information Objects (untrained) user ontologically consistent

17 © SAP 2008 / Page 17 1.Public Security 2.Motivation 3.Requirements 4.Soknos Overview & Soknos Approach 5.Conclusion & Outlook Overview

18 © SAP 2008 / Page 18 The SoKNOS Approach We work along the following research questions: How to improve the usability of the system? (visualization and user interaction) How to get information into the system? (information integration) How to get from the integrated information basis just the information required for a certain task? (information aggregation and generalization) How to facilitate the creation of new information within the system? (information creation).

19 © SAP 2008 / Page 19 Soknos Overview

20 © SAP 2008 / Page 20 Soknos Visualization & User Interaction Plugin (Widget) approach configurable plugins, framed into Soknos portal self-contained units Tracking objects across views simultanuous highlighting of selected objects Personalization select, (re-)arrange, configure individually support organizational differences Modeling the users roles, responsibilities, different perspectives Toolbox homogenous user interaction, adaptation to roles & tasks Local collaboration CSCW support

21 © SAP 2008 / Page 21 Soknos Information Service Integration Web Services ontology-based Web Service Registry F-Logic-based schema matching Consistent information basis Collaboration across SoKNOS systems Cross-organizational information integration

22 © SAP 2008 / Page 22 Soknos Information Aggregation & Generalization Entity aggregation Based on a referential data base Information regarding the same real world entity can be aggregated while keeping the information sources distributed. Visual generalization zooming in/out levels of detail / levels of abstraction

23 © SAP 2008 / Page 23 Soknos Information Creation within the System Semantically annotated information create consistent information interactions with the system (create order, manage units, etc.) lead to new information assign new information objects to categories of ontology use semantic information to reduce misconceptions and for deduced activities Analysis, prediction and simulation results may be used in planning activities Planning support alter plans, re-combine connect plans to actions

24 © SAP 2008 / Page 24 1.Public Security 2.Motivation 3.Requirements 4.Soknos Overview & Soknos Approach 5.Conclusion & Outlook Overview

25 © SAP 2008 / Page 25 Conclusion & Outlook The goal in SoKNOS is to develop an easy to use, highly adaptable working environment where internal and external collaboration is seen as a key factor for successful emergency management an architecture that follows rigorously the paradigm of service orientation SoKNOS requires a precise semantic annotation of each information source reliability and security are important cross cutting concerns, development of flexible adaptation of the user interfaces to the users needs by providing new interaction and visualization techniques collaboration between users with different expertise in both, actual domain knowledge and experience Soknos will significantly improve the work in the control rooms of all kinds of emergency organizations.

26 © SAP 2008 / Page 26 Copyright 2008 SAP AG All rights reserved No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. SAP, R/3, xApps, xApp, SAP NetWeaver, Duet, SAP Business ByDesign, ByDesign, PartnerEdge and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned and associated logos displayed are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. This document is a preliminary version and not subject to your license agreement or any other agreement with SAP. This document contains only intended strategies, developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business, product strategy, and/or development. SAP assumes no responsibility for errors or omissions in this document. SAP does not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. This limitation shall not apply in cases of intent or gross negligence. The statutory liability for personal injury and defective products is not affected. SAP has no control over the information that you may access through the use of hot links contained in these materials and does not endorse your use of third-party Web pages nor provide any warranty whatsoever relating to third-party Web pages Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrückliche schriftliche Genehmigung durch SAP AG nicht gestattet. In dieser Publikation enthaltene Informationen können ohne vorherige Ankündigung geändert werden. Einige von der SAP AG und deren Vertriebspartnern vertriebene Softwareprodukte können Softwarekomponenten umfassen, die Eigentum anderer Softwarehersteller sind. SAP, R/3, xApps, xApp, SAP NetWeaver, Duet, SAP Business ByDesign, ByDesign, PartnerEdge und andere in diesem Dokument erwähnte SAP-Produkte und Services sowie die dazugehörigen Logos sind Marken oder eingetragene Marken der SAP AG in Deutschland und in mehreren anderen Ländern weltweit. Alle anderen in diesem Dokument erwähnten Namen von Produkten und Services sowie die damit verbundenen Firmenlogos sind Marken der jeweiligen Unternehmen. Die Angaben im Text sind unverbindlich und dienen lediglich zu Informationszwecken. Produkte können länderspezifische Unterschiede aufweisen. Die in diesem Dokument enthaltenen Informationen sind Eigentum von SAP. Dieses Dokument ist eine Vorabversion und unterliegt nicht Ihrer Lizenzvereinbarung oder einer anderen Vereinbarung mit SAP. Dieses Dokument enthält nur vorgesehene Strategien, Entwicklungen und Funktionen des SAP®-Produkts und ist für SAP nicht bindend, einen bestimmten Geschäftsweg, eine Produktstrategie bzw. -entwicklung einzuschlagen. SAP übernimmt keine Verantwortung für Fehler oder Auslassungen in diesen Materialien. SAP garantiert nicht die Richtigkeit oder Vollständigkeit der Informationen, Texte, Grafiken, Links oder anderer in diesen Materialien enthaltenen Elemente. Diese Publikation wird ohne jegliche Gewähr, weder ausdrücklich noch stillschweigend, bereitgestellt. Dies gilt u. a., aber nicht ausschließlich, hinsichtlich der Gewährleistung der Marktgängigkeit und der Eignung für einen bestimmten Zweck sowie für die Gewährleistung der Nichtverletzung geltenden Rechts. SAP übernimmt keine Haftung für Schäden jeglicher Art, einschließlich und ohne Einschränkung für direkte, spezielle, indirekte oder Folgeschäden im Zusammenhang mit der Verwendung dieser Unterlagen. Diese Einschränkung gilt nicht bei Vorsatz oder grober Fahrlässigkeit. Die gesetzliche Haftung bei Personenschäden oder die Produkthaftung bleibt unberührt. Die Informationen, auf die Sie möglicherweise über die in diesem Material enthaltenen Hotlinks zugreifen, unterliegen nicht dem Einfluss von SAP, und SAP unterstützt nicht die Nutzung von Internetseiten Dritter durch Sie und gibt keinerlei Gewährleistungen oder Zusagen über Internetseiten Dritter ab. Alle Rechte vorbehalten.

Herunterladen ppt "John Ellenberger Director Research SAP Labs SAP Research: Public Safety An example of how SAP Leverages their Research Team to innovate in the public sector."

Ähnliche Präsentationen